Location complaint drill-down

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Store summary

Westfield, NJ

Westfield, NJStore 000465

Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.

Total complaints

Category count

Last complaint seen

Mar 16, 2026, 8:45 AM

Store issue mix

Category breakdown

#1 ranked category

Accuracy of Order

Last seen Mar 16, 2026, 8:45 AM

#2 ranked category

Courtesy or Friendliness of Staff

Last seen Mar 16, 2026, 8:45 AM

Complaint feed

Complaint records

Courtesy or Friendliness of Staff

Lunch

Mar 16, 2026, 8:45 AM

L3 - Courtesy or Friendliness of Staff - Westfield, NJ

Report #

5MP82L

Order #

—

Visit date

Jan 13, 2026

Visit time

1:59 PM

Primary issue

L3 - Courtesy or Friendliness of Staff

Total

—

Store code

000465

Shift

Lunch

Additional issues: L3 - Payment Handling; L3 - Other Service Issue

Comments: Guest took his grand-children and he was charged for an extra little burger and a water bottle order#AABDLNE4ACBK. He called the location and was told the manager will call him back which he/she didn't. He call back and was told there was nothing they can do. Amount paid $7.75 and 2.85

Westfield, NJ19be71f181…

Accuracy of Order

Dinner

Mar 16, 2026, 8:45 AM

L3 - Accuracy of Order - Westfield, NJ

Report #

5MRMVH

Order #

—

Visit date

Feb 1, 2026

Visit time

5:52 PM

Primary issue

L3 - Accuracy of Order

Total

—

Store code

000465

Shift

Dinner

Additional issues: Comments:

Comments: online order for pick up Burger was wrong, it had cheese , she does not eat cheese. It should have had mushroom , hot sauce, it did not. Online order number : 41350184364392460 $43.53 Wants to be contacted for resolution/

Westfield, NJ19c1b6f681…