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Springfield, NJ

Springfield, NJStore 001463

Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.

Total complaints
1
Category count
1
Last complaint seen
Mar 16, 2026, 8:45 AM

Store issue mix

Category breakdown

#1 ranked category
Courtesy or Friendliness of Staff
1
Last seen Mar 16, 2026, 8:45 AM

Complaint feed

Complaint records

Courtesy or Friendliness of Staff
Dinner
Mar 16, 2026, 8:45 AM

L3 - Courtesy or Friendliness of Staff - Springfield, NJ

Report #
5MRBPS
Order #
—
Visit date
Jan 22, 2026
Visit time
5:28 PM
Primary issue
L3 - Courtesy or Friendliness of Staff
Total
—
Store code
001463
Shift
Dinner
Additional issues: L3 - Telephone Service / Phone Not Answered; L4 - Online Order: Refund Request
Comments: Customer called in about the crew member (Francisco) being rude to her when she asked for the burger and fries that she asked she'd get back to pick up. Store does not answer the phone. Customer said she does not have the order information in front of her but she wanted to ask for a refund for the burger and fries that she was unable get. due to the attitude of the employee. She said she'll call back once she got all the information.
Springfield, NJ19c111a8ac…