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Location drilldown

NY-1815-Selden

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 3, 2026
Total 2026 shops
26

6 active MICs • scored shops only

Average score
79.0%

89.5% average sentiment

Win %
42.31%

11 shops equal to 100%

Total money won
$2.9K

Total FG shopper payout out of $6.8K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
735.0% of shops, 50 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
420.0% of shops, 45 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
315.0% of shops, 18 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
14 (53.8%)count
78.9%shopper avg
Dinner
12 (46.2%)count
79.1%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (7.7%)
Shopper Avg: 66% (0%)
Top Miss: Order Wait Time (2)
Wednesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (7.7%)
Shopper Avg: 98% (50%)
Top Miss: Order wait time category (1)
Thursday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 1 (3.8%)
Shopper Avg: 95% (0%)
Top Miss: (0)
Friday
Shops: 4 (15.4%)
Shopper Avg: 76% (75%)
Top Miss: Crew Courtesy (1)
Shops: 3 (11.5%)
Shopper Avg: 68% (0%)
Top Miss: Order Wait Time (2)
Saturday
Shops: 3 (11.5%)
Shopper Avg: 74% (33%)
Top Miss: Crew Friendliness (1)
Shops: 2 (7.7%)
Shopper Avg: 86% (0%)
Top Miss: Cleanliness Overall (1)
Sunday
Shops: 2 (7.7%)
Shopper Avg: 40% (0%)
Top Miss: Bun condition (1)
Shops: 2 (7.7%)
Shopper Avg: 75% (50%)
Top Miss: Burger Quality (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

110737 - 30 - 072.9%07 - 3
23212 - 10 - 098.3%02 - 1
34130 - 01 - 385.0%01 - 3
46150 - 01 - 571.2%01 - 5
52020 - 10 - 183.5%00 - 2
61010 - 00 - 195.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-03
Lunch

Kayla McEnery

0.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-24
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-23
Dinner

Emily Keuler

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-16
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Dinner

Emily Keuler

65.0%score
85.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-09
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-04
Dinner

William Mcenery

92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-29
Dinner

Emily Keuler

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch

Jonathan Rivera

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-20
Dinner

William Mcenery

53.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-14
Lunch

Jonathan Rivera

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-10
Dinner

William Mcenery

52.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-08
Dinner

William Mcenery

50.0%score
70.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-06
Lunch

Kayla McEnery

2.0%score
73.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-28
Lunch

Kayla McEnery

27.0%score
64.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-21
Dinner

Emily Keuler

80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-20
Lunch

Jonathan Rivera

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-17
Dinner

William Mcenery

80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-11
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-02
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-28
Dinner

William Mcenery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-16
Dinner

Max Boekhoff

87.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-14
Dinner

Justin Byrnes

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-09
Lunch

Kayla McEnery

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-04
Lunch

Max Boekhoff

80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts