Total 2026 shops
26
6 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NY-1815-Selden
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 3, 2026
Average score
79.0%
89.5% average sentiment
Win %
42.31%
11 shops equal to 100%
Total money won
$2.9K
Total FG shopper payout out of $6.8K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
735.0% of shops, 50 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
420.0% of shops, 45 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
315.0% of shops, 18 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (53.8%)count
78.9%shopper avg
Dinner
12 (46.2%)count
79.1%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (7.7%)
Shopper Avg: 66% (0%)
Top Miss: Order Wait Time (2)
Wednesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (7.7%)
Shopper Avg: 98% (50%)
Top Miss: Order wait time category (1)
Thursday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 1 (3.8%)
Shopper Avg: 95% (0%)
Top Miss: — (0)
Friday
Shops: 4 (15.4%)
Shopper Avg: 76% (75%)
Top Miss: Crew Courtesy (1)
Shops: 3 (11.5%)
Shopper Avg: 68% (0%)
Top Miss: Order Wait Time (2)
Saturday
Shops: 3 (11.5%)
Shopper Avg: 74% (33%)
Top Miss: Crew Friendliness (1)
Shops: 2 (7.7%)
Shopper Avg: 86% (0%)
Top Miss: Cleanliness Overall (1)
Sunday
Shops: 2 (7.7%)
Shopper Avg: 40% (0%)
Top Miss: Bun condition (1)
Shops: 2 (7.7%)
Shopper Avg: 75% (50%)
Top Miss: Burger Quality (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 10 | 7 | 3 | 7 - 3 | 0 - 0 | 72.9% | 0 | 7 - 3 | |
| 2 | 3 | 2 | 1 | 2 - 1 | 0 - 0 | 98.3% | 0 | 2 - 1 | |
| 3 | 4 | 1 | 3 | 0 - 0 | 1 - 3 | 85.0% | 0 | 1 - 3 | |
| 4 | 6 | 1 | 5 | 0 - 0 | 1 - 5 | 71.2% | 0 | 1 - 5 | |
| 5 | 2 | 0 | 2 | 0 - 1 | 0 - 1 | 83.5% | 0 | 0 - 2 | |
| 6 | 1 | 0 | 1 | 0 - 0 | 0 - 1 | 95.0% | 0 | 0 - 1 |
Recent Shops
Most recent shopper visits for this location.
2026-05-03
Lunch
Kayla McEnery
0.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-24
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-23
Dinner
Emily Keuler
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-16
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Dinner
Emily Keuler
65.0%score
85.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-09
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-04
Dinner
William Mcenery
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-29
Dinner
Emily Keuler
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch
Jonathan Rivera
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-20
Dinner
William Mcenery
53.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-14
Lunch
Jonathan Rivera
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-10
Dinner
William Mcenery
52.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-08
Dinner
William Mcenery
50.0%score
70.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-06
Lunch
Kayla McEnery
2.0%score
73.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-28
Lunch
Kayla McEnery
27.0%score
64.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-21
Dinner
Emily Keuler
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-20
Lunch
Jonathan Rivera
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-17
Dinner
William Mcenery
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-11
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-02
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-28
Dinner
William Mcenery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-16
Dinner
Max Boekhoff
87.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-14
Dinner
Justin Byrnes
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-09
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-04
Lunch
Max Boekhoff
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts