Total 2026 shops
10
1 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
Kayla McEnery
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
May 3, 2026
Average score
72.9%
90.8% average sentiment
Win %
70.00%
7 shops equal to 100%
Total money won
$1.8K
Total FG shopper payout out of $2.6K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q20: Crew friendly (3 pts)
Service
233.3% of shops, 6 points lost
#2
Q10: Crew ready or acknowledged (20 pts)
Service
233.3% of shops, 40 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
233.3% of shops, 12 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Lunch
10 (100.0%)count
72.9%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 2 (20.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 3 (30.0%)
Shopper Avg: 67% (67%)
Top Miss: Crew Courtesy (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 1 (10.0%)
Shopper Avg: 27% (0%)
Top Miss: Crew Friendliness (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 1 (10.0%)
Shopper Avg: 0% (0%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-05-03
Lunch
Kayla McEnery
0.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-24
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-16
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-09
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-06
Lunch
Kayla McEnery
2.0%score
73.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-28
Lunch
Kayla McEnery
27.0%score
64.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-11
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-02
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Lunch
Kayla McEnery
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts