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Location drilldown

NY-1508-Staten Island

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 5, 2026
Total 2026 shops
19

4 active MICs • scored shops only

Average score
60.7%

80.4% average sentiment

Win %
21.05%

4 shops equal to 100%

Total money won
$1.0K

Total FG shopper payout out of $5.3K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
758.3% of shops, 80 points lost
#2
Q45: Dining area clean and well lit (20 pts)
Cleanliness
433.3% of shops, 80 points lost
#3
Q13: Offered fries drink milkshake (8 pts)
Service
433.3% of shops, 32 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
10 (52.6%)count
71.9%shopper avg
Dinner
9 (47.4%)count
48.3%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: Order Wait Time (1)
Shops: 1 (5.3%)
Shopper Avg: 25% (0%)
Top Miss: Crew Courtesy (1)
Tuesday
Shops: 2 (10.5%)
Shopper Avg: 85% (50%)
Top Miss: (0)
Shops: 2 (10.5%)
Shopper Avg: 48% (0%)
Top Miss: Fries Quality (2)
Wednesday
Shops: 4 (21.1%)
Shopper Avg: 44% (0%)
Top Miss: Overall experience satisfaction (3)
Shops: 2 (10.5%)
Shopper Avg: 50% (50%)
Top Miss: Burger Quality (1)
Thursday
Shops: 2 (10.5%)
Shopper Avg: 98% (50%)
Top Miss: Order Wait Time (1)
Shops: 1 (5.3%)
Shopper Avg: 72% (0%)
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (5.3%)
Shopper Avg: 0% (0%)
Top Miss: (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (5.3%)
Shopper Avg: 47% (0%)
Top Miss: Dining Area Cleanliness (1)
Sunday
Shops: 1 (5.3%)
Shopper Avg: 80% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 1 (5.3%)
Shopper Avg: 95% (0%)
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

13121 - 20 - 078.3%01 - 2
27252 - 20 - 351.1%02 - 5
38170 - 31 - 470.1%01 - 7
41010 - 00 - 10.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-05
Lunch

Anthony Garcia

70.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-29
Lunch

Gisselle Ramos Rodriguez

29.0%score
79.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-24
Dinner

Gisselle Ramos Rodriguez

0.0%score
52.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-04-19
Dinner

Anthony Garcia

95.0%score
95.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-04-02
Dinner

Gisselle Ramos Rodriguez

72.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-01
Lunch

Gisselle Ramos Rodriguez

10.0%score
73.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-24
Lunch

Gisselle Ramos Rodriguez

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-23
Dinner

Anthony Garcia

25.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-21
Dinner

Gisselle Ramos Rodriguez

47.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-18
Dinner

Anthony Garcia

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch

Anthony Garcia

80.0%score
88.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-10
Dinner

Anthony Garcia

37.0%score
74.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-05
Lunch

Gisselle Ramos Rodriguez

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-25
Lunch

GISSELLE RAMOS

75.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-24
Dinner

Anthony Garcia

59.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-16
Lunch

GISSELLE RAMOS

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-12
Lunch

Anthony Garcia

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-02-04
Dinner

ANDRE CORTES

0.0%score
55.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-28
Lunch

GISSELLE RAMOS

60.0%score
60.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts