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MIC drilldown

Anthony Garcia

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 5, 2026
Total 2026 shops
8

1 active locations • scored shops only

Average score
70.1%

85.4% average sentiment

Win %
12.50%

1 shops equal to 100%

Total money won
$260.0

Total FG shopper payout out of $2.3K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
350.0% of shops, 30 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
233.3% of shops, 16 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
233.3% of shops, 25 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Dinner
5 (62.5%)count
63.2%shopper avg
Lunch
3 (37.5%)count
81.7%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (12.5%)
Shopper Avg: 25% (0%)
Top Miss: Crew Courtesy (1)
Tuesday
Shops: 1 (12.5%)
Shopper Avg: 70% (0%)
Top Miss: (0)
Shops: 2 (25.0%)
Shopper Avg: 48% (0%)
Top Miss: Fries Quality (2)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (12.5%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Thursday
Shops: 1 (12.5%)
Shopper Avg: 95% (0%)
Top Miss: Order Wait Time (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 1 (12.5%)
Shopper Avg: 80% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 1 (12.5%)
Shopper Avg: 95% (0%)
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-05-05
Lunch

Anthony Garcia

70.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-19
Dinner

Anthony Garcia

95.0%score
95.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-03-23
Dinner

Anthony Garcia

25.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-18
Dinner

Anthony Garcia

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch

Anthony Garcia

80.0%score
88.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-10
Dinner

Anthony Garcia

37.0%score
74.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-24
Dinner

Anthony Garcia

59.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-12
Lunch

Anthony Garcia

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts