Total 2026 shops
13
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NY-1232-Pelham Manor
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
May 4, 2026
Average score
92.3%
94.1% average sentiment
Win %
61.54%
8 shops equal to 100%
Total money won
$2.8K
Total FG shopper payout out of $4.6K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q20: Crew friendly (3 pts)
Service
114.3% of shops, 3 points lost
#2
Q11: Friendly greeting and full attention (20 pts)
Service
114.3% of shops, 20 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
114.3% of shops, 6 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
7 (53.8%)count
94.3%shopper avg
Dinner
6 (46.2%)count
90.0%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 3 (23.1%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 1 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Tuesday
Shops: 1 (7.7%)
Shopper Avg: 80% (0%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 2 (15.4%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Thursday
Shops: 1 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: Prompt Service (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (7.7%)
Shopper Avg: 95% (0%)
Top Miss: — (0)
Saturday
Shops: 1 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (15.4%)
Shopper Avg: 73% (0%)
Top Miss: Crew Courteousness (1)
Sunday
Shops: 1 (7.7%)
Shopper Avg: 80% (0%)
Top Miss: Manager Visibility (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 7 | 5 | 2 | 3 - 0 | 2 - 2 | 92.1% | 1 | 5 - 2 | |
| 2 | 3 | 2 | 1 | 2 - 1 | 0 - 0 | 93.3% | 0 | 2 - 1 | |
| 3 | 2 | 1 | 1 | 0 - 1 | 1 - 0 | 90.0% | 0 | 1 - 1 | |
| 4 | 1 | 0 | 1 | 0 - 0 | 0 - 1 | 95.0% | 0 | 0 - 1 |
Recent Shops
Most recent shopper visits for this location.
2026-05-04
Lunch
Nicole Campbell
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-05-01
Dinner
JULISSA BURGOS
95.0%score
95.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-04-28
Lunch
Dayshorn Pettiford
80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-04-18
Dinner
Nicole Campbell
90.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-11
Lunch
Dayshorn Pettiford
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-08
Dinner
Nicole Campbell
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-30
Lunch
Nicole Campbell
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-25
Dinner
Nicole Campbell
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-16
Lunch
Nicole Campbell
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch
Julissa Burgos
80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-03-14
Dinner
Nicole Campbell
55.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-05
Lunch
Dayshorn Pettiford
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-02
Dinner
Julissa Burgos
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts