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MIC drilldown

Nicole Campbell

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
May 4, 2026
Total 2026 shops
7

1 active locations • scored shops only

Average score
92.1%

95.4% average sentiment

Win %
71.43%

5 shops equal to 100%

Total money won
$1.8K

Total FG shopper payout out of $2.5K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q20: Crew friendly (3 pts)
Service
125.0% of shops, 3 points lost
#2
Q11: Friendly greeting and full attention (20 pts)
Service
125.0% of shops, 20 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
125.0% of shops, 6 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Dinner
4 (57.1%)count
86.3%shopper avg
Lunch
3 (42.9%)count
100.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 3 (42.9%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (28.6%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (28.6%)
Shopper Avg: 73% (0%)
Top Miss: Crew Courteousness (1)
Sunday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-05-04
Lunch

Nicole Campbell

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Dinner

Nicole Campbell

90.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-08
Dinner

Nicole Campbell

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-30
Lunch

Nicole Campbell

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-25
Dinner

Nicole Campbell

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-16
Lunch

Nicole Campbell

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-14
Dinner

Nicole Campbell

55.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts