Speed or Efficiency of Service
Dinner
Mar 16, 2026, 8:45 AM
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Report #
5MVDLY
Order #
—
Visit date
Feb 13, 2026
Visit time
6:45 PM
Primary issue
L3 - Speed or Efficiency of Service
Total
—
Store code
000466
Shift
Dinner
Additional issues: L4 - Online Order: Refund Request
Comments: When I picked up my online order, I had to wait for almost 30 minutes for two milkshakes after my food was made. There was an issue with the milkshake machine and I had to leave without any milkshakes. How do I go about getting a refund for the two milkshakes?
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Affected items in your order: 1 x Milkshake (1 x $5.95) = $5.95 1 x Chocolate 1 x Salted Caramel 1 x Whipped Cream 1 x Milkshake (1 x $5.95) = $5.95 1 x Vanilla 1 x Whipped Cream
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