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Hendersonville, TN

Hendersonville, TNStore 001741

Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.

Total complaints
3
Category count
2
Last complaint seen
Mar 16, 2026, 8:45 AM

Store issue mix

Category breakdown

#1 ranked category
Accuracy of Order
2
Last seen Mar 16, 2026, 8:45 AM
#2 ranked category
Courtesy or Friendliness of Staff
1
Last seen Mar 16, 2026, 8:45 AM

Complaint feed

Complaint records

Courtesy or Friendliness of Staff
Dinner
Mar 16, 2026, 8:45 AM

L3 - Courtesy or Friendliness of Staff - Hendersonville, TN

Report #
5MMNYM
Order #
Visit date
Jan 10, 2026
Visit time
8:42 PM
Primary issue
L3 - Courtesy or Friendliness of Staff
Total
Store code
001741
Shift
Dinner
Additional issues: Comments:
Comments: This poor experience was specifically related to one employee (man with black shirt & reddish hair, who was in the pickup area). My partner went in to pick up the order & waited at the counter, behind the people he was actively helping. After they were helped, he walked off. She was not acknowledged. He looked directly at her, made eye contact, and did not speak. Not once. Two men came in at separate times, while she was still standing there, and the employee immediately acknowledged them. After 5+ minutes, she called out to another employee & asked to be helped. The female employee was very nice & shocked that the man hadn't helped her. She even said something to him about it & he STILL didn't speak to her, when he should've then offered an apology. I'm not saying this was directly related to the way she looks, however, it's hard to think of any other excuse. It seemed intentional & was completely unacceptable.
Hendersonville, TN19bb0a7edd
Accuracy of Order
Dinner
Mar 16, 2026, 8:45 AM

L3 - Accuracy of Order - Hendersonville, TN

Report #
5MSR52
Order #
Visit date
Feb 9, 2026
Visit time
6:53 PM
Primary issue
L3 - Accuracy of Order
Total
Store code
001741
Shift
Dinner
Additional issues: Comments:
Comments: I ordered and paid for a Bacon burger but got no bacon Email or text
Hendersonville, TN19c45482a1
Accuracy of Order
Lunch
Mar 16, 2026, 8:45 AM

L3 - Accuracy of Order - Hendersonville, TN

Report #
5MYXXL
Order #
Visit date
Mar 7, 2026
Visit time
1:27 PM
Primary issue
L3 - Accuracy of Order
Total
Store code
001741
Shift
Lunch
Additional issues: Comments:
Comments: I just don't understand how someone could mess up three hamburgers I can understand maybe one but not three and for the cost of the food for over $45 I want to reimbursement thank you
Hendersonville, TN19cd438d0d