Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.
Total complaints
8
Category count
5
Last complaint seen
Mar 16, 2026, 8:45 AM
Store issue mix
Category breakdown
#1 ranked category
Accuracy of Order
3
Last seen Mar 16, 2026, 8:45 AM
#2 ranked category
Speed or Efficiency of Service
2
Last seen Mar 16, 2026, 8:45 AM
#3 ranked category
Courtesy or Friendliness of Staff
1
Last seen Mar 16, 2026, 8:45 AM
#4 ranked category
Taste of Food and Beverage
1
Last seen Mar 16, 2026, 8:45 AM
#5 ranked category
Undercooked Burger/Pink Patty
1
Last seen Mar 16, 2026, 8:45 AM
Complaint feed
Complaint records
Accuracy of Order
Lunch
Mar 16, 2026, 8:45 AM
L3 - Accuracy of Order - Fresh Meadows, NY
Report #
5MLW9Y
Order #
—
Visit date
Jan 2, 2026
Visit time
1:45 PM
Primary issue
L3 - Accuracy of Order
Total
—
Store code
001106
Shift
Lunch
Additional issues: Comments:
Comments: I ordered a large lunch order for my staff every week. I often order five gys. there are sometimes little mistakes and i ignore it . This last order every burger was incorrect but i didnt want to have to reorder everything so we ignored it , but my burger had no patties in it at all. So i sent my employee back to get it made correctly and it was done incorrect again . So not only did i buy lunch and paid my employee twice to pick it up but It was done incorrectly twice. I will not be ordering from you guys again
Fresh Meadows, NY19b901d9a0…
Undercooked Burger/Pink Patty
Lunch
Mar 16, 2026, 8:45 AM
L3 - Undercooked Burger/Pink Patty - Fresh Meadows, NY
Comments: Guest said she ordered little cheeseburger, however it was not well done, it was pink inside. She ask for refund.
Amount is $16.60
Order # AAA8MNG2ACB8
Fresh Meadows, NY19c6735175…
Accuracy of Order
Dinner
Mar 16, 2026, 8:45 AM
L3 - Accuracy of Order - Fresh Meadows, NY
Report #
5MVSDP
Order #
—
Visit date
Feb 16, 2026
Visit time
10:40 PM
Primary issue
L3 - Accuracy of Order
Total
—
Store code
001106
Shift
Dinner
Additional issues: Comments:
Comments: Order was incorrect and by the time I went to eat and noticed the issue the store was closed so I couldnt get money back or get the order fixed.
Fresh Meadows, NY19c6fb769b…
Courtesy or Friendliness of Staff
Lunch
Mar 16, 2026, 8:45 AM
L3 - Courtesy or Friendliness of Staff - Fresh Meadows, NY
Report #
5MWVVL
Order #
—
Visit date
Feb 21, 2026
Visit time
2:20 PM
Primary issue
L3 - Courtesy or Friendliness of Staff
Total
—
Store code
001106
Shift
Lunch
Additional issues: L3 - Other Service Issue
Comments: Customer sad that the management was not nice enough by putting password on the comfort rooms door. And the crew member were not willing to give the password to customers.
Fresh Meadows, NY19c81afe62…
Taste of Food and Beverage
Dinner
Mar 16, 2026, 8:45 AM
L3 - Taste of Food and Beverage - Fresh Meadows, NY
Report #
5MZDHF
Order #
—
Visit date
Mar 10, 2026
Visit time
6:30 PM
Primary issue
L3 - Taste of Food and Beverage
Total
—
Store code
001106
Shift
Dinner
Additional issues: L4 - BOGO FG After Party (March 9th -12th 2026); L3 - Speed or Efficiency of Service
Comments: It was horrible today. I went to pick up my online order at 6:30pm, the order time and I still had to wait 45 mins for my order. Also, I ordered large fries there a long with my online order, and the fries were the driest I've ever tasted it, It was close to being burnt too. I believe I deserve some kind of compensation for this ridiculous experience.
Agent Notes:
Olo 42208554529816589
Fresh Meadows, NY19ce4583b0…
Speed or Efficiency of Service
Lunch
Mar 16, 2026, 8:45 AM
L3 - Speed or Efficiency of Service - Fresh Meadows, NY
Report #
5MZZLS
Order #
42257553665114114
Visit date
Mar 13, 2026
Visit time
10:45 AM
Primary issue
L3 - Speed or Efficiency of Service
Total
$18.78
Store code
001106
Shift
Lunch
Additional issues: L4 - BOGO FG After Party (March 9th -12th 2026); L4 - Online Order: Refund Request
Comments: Customers said she ordered online last night and when she went for pick up, she cant wait to get the order. At the store it was like a full house, everybody waiting. She was waiting for 30mins and the manager said 1hour and 30mins more waiting. She wants a refund.
Fresh Meadows, NY19ce7aff81…
Accuracy of Order
Lunch
Mar 16, 2026, 8:45 AM
L3 - Accuracy of Order - Fresh Meadows, NY
Report #
5N27PH
Order #
42254340224204808
Visit date
Mar 12, 2026
Visit time
2:29 PM
Primary issue
L3 - Accuracy of Order
Total
—
Store code
001106
Shift
Lunch
Additional issues: L3 - Other Food or Beverage Concern
Comments: Guest said that he can't eat the food they put tomatoes and he is allergic in tomatoes and the fries was stale and hard.
Order # 42254340224204808
Fresh Meadows, NY19ceda3738…
Speed or Efficiency of Service
Dinner
Mar 16, 2026, 8:45 AM
L3 - Speed or Efficiency of Service - Fresh Meadows, NY
Comments: I placed an order at the above location for pickup. The app states that the order was completed. When i tried to inquire the employee stated they are too busy and to use a kiosk to place my order rather than take the time to listen to my situation. I would like a refund i understand the bogo deal caused an unusual crowd of people but i paid for an order i did not recieve