Total 2026 shops
26
6 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
FL-2121-East Nine Mile Road
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 6, 2026
Average score
87.2%
92.7% average sentiment
Win %
53.85%
14 shops equal to 100%
Total money won
$4.3K
Total FG shopper payout out of $7.7K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
315.0% of shops, 45 points lost
#2
Q20: Crew friendly (3 pts)
Service
210.0% of shops, 6 points lost
#3
Q45: Dining area clean and well lit (20 pts)
Cleanliness
210.0% of shops, 40 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (53.8%)count
91.0%shopper avg
Dinner
12 (46.2%)count
82.7%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 2 (7.7%)
Shopper Avg: 90% (50%)
Top Miss: Drink Station Maintenance (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: Employee Engagement (1)
Shops: 1 (3.8%)
Shopper Avg: 80% (0%)
Top Miss: Burger Quality (1)
Wednesday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: Condiment Station Maintenance (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 4 (15.4%)
Shopper Avg: 75% (50%)
Top Miss: Fries Quality (2)
Friday
Shops: 2 (7.7%)
Shopper Avg: 90% (50%)
Top Miss: Dining Area Cleanliness (1)
Shops: 5 (19.2%)
Shopper Avg: 88% (60%)
Top Miss: Fries Quality (2)
Saturday
Shops: 3 (11.5%)
Shopper Avg: 73% (33%)
Top Miss: Cleanliness Dining Area (1)
Shops: 2 (7.7%)
Shopper Avg: 86% (0%)
Top Miss: Cleanliness - Dining Area (1)
Sunday
Shops: 4 (15.4%)
Shopper Avg: 99% (75%)
Top Miss: Food Quality - Fries (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 7 | 5 | 2 | 3 - 1 | 2 - 1 | 96.4% | 2 | 5 - 2 | |
| 2 | 7 | 4 | 3 | 3 - 3 | 1 - 0 | 85.6% | 3 | 4 - 3 | |
| 3 | 2 | 1 | 1 | 0 - 0 | 1 - 1 | 60.5% | 1 | 1 - 1 | |
| 4 | 8 | 4 | 4 | 3 - 0 | 1 - 4 | 88.9% | 0 | 4 - 4 | |
| 5 | 1 | 0 | 1 | 0 - 1 | 0 - 0 | 80.0% | 0 | 0 - 1 | |
| 6 | 1 | 0 | 1 | 0 - 0 | 0 - 1 | 80.0% | 0 | 0 - 1 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-24
Dinner
Jacob King
47.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-19
Lunch
Jacob King
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Lunch
Jacob King
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-09
Dinner
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-04
Dinner
Jacob King
92.0%score
92.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-03-28
Lunch
Zerrell Ray
77.0%score
77.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-03-24
Dinner
Antonio Ulloa Jr.
80.0%score
80.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-03-16
Lunch
Jacob King
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-03-10
Lunch
James Coleman
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-03-06
Dinner
Jacob King
92.0%score
92.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-03-01
Lunch
James Coleman
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-02-28
Dinner
James Coleman
80.0%score
90.0%sentiment
$0.0$ won
$280.0$ lost
0wait time pts
2026-02-21
Lunch
Zerrell Ray
42.0%score
80.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-02-20
Dinner
James Coleman
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-02-13
Dinner
James Coleman
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-02-08
Lunch
James Coleman
95.0%score
95.0%sentiment
$0.0$ won
$280.0$ lost
15wait time pts
2026-02-04
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-01-29
Dinner
Jacob King
80.0%score
90.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-01-26
Lunch
Tony Ulloa
80.0%score
80.0%sentiment
$0.0$ won
$280.0$ lost
0wait time pts
2026-01-23
Dinner
Mark Fletcher
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-01-22
Dinner
Jacob King
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Lunch
James Coleman
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-01-08
Dinner
Mark Fletcher
21.0%score
65.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-01-02
Lunch
Zerrell Ray
80.0%score
90.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts