Total 2026 shops
7
1 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
Zerrell Ray
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q45: Dining area clean and well lit (20 pts)
Most recent shop
May 6, 2026
Average score
85.6%
92.4% average sentiment
Win %
57.14%
4 shops equal to 100%
Total money won
$1.3K
Total FG shopper payout out of $2.2K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q45: Dining area clean and well lit (20 pts)
Cleanliness
250.0% of shops, 40 points lost
#2
Q20: Crew friendly (3 pts)
Service
125.0% of shops, 3 points lost
#3
Q11: Friendly greeting and full attention (20 pts)
Service
125.0% of shops, 20 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Lunch
6 (85.7%)count
83.2%shopper avg
Dinner
1 (14.3%)count
100.0%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 2 (28.6%)
Shopper Avg: 100% (100%)
Top Miss: Condiment Station Maintenance (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Friday
Shops: 1 (14.3%)
Shopper Avg: 80% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 3 (42.9%)
Shopper Avg: 73% (33%)
Top Miss: Cleanliness Dining Area (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-05-06
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-09
Dinner
Zerrell Ray
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch
Zerrell Ray
77.0%score
77.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-02-21
Lunch
Zerrell Ray
42.0%score
80.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts
2026-02-04
Lunch
Zerrell Ray
100.0%score
100.0%sentiment
$280.0$ won
$0.0$ lost
20wait time pts
2026-01-02
Lunch
Zerrell Ray
80.0%score
90.0%sentiment
$0.0$ won
$280.0$ lost
20wait time pts