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Store summary

Dover, NH

Dover, NHStore 001516

Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.

Total complaints
2
Category count
2
Last complaint seen
Mar 16, 2026, 8:45 AM

Store issue mix

Category breakdown

#1 ranked category
Product Presentation
1
Last seen Mar 16, 2026, 8:45 AM
#2 ranked category
Undercooked Burger/Pink Patty
1
Last seen Mar 16, 2026, 8:45 AM

Complaint feed

Complaint records

Undercooked Burger/Pink Patty
Dinner
Mar 16, 2026, 8:45 AM

L3 - Undercooked Burger/Pink Patty - Dover, NH

Report #
5MMHDY
Order #
Visit date
Jan 9, 2026
Visit time
6:00 PM
Primary issue
L3 - Undercooked Burger/Pink Patty
Total
Store code
001516
Shift
Dinner
Additional issues: Comments:
Comments: I just got my usual order of a lcb and Cajun fries. Due to costs I am very particular about ordering 5 guys on special occasions. I was really disappointed that the bun was stale and chewy. Ive eaten five guys for over a decade and Ive never encountered this before so Im sure its an error. Never the less it was really a bummer when I was looking forward to something I rarely get the opportunity to indulge in.
Dover, NH19ba597239
Product Presentation
Dinner
Mar 16, 2026, 8:45 AM

L3 - Product Presentation - Dover, NH

Report #
5MPG2M
Order #
Visit date
Jan 23, 2026
Visit time
7:30 PM
Primary issue
L3 - Product Presentation
Total
Store code
001516
Shift
Dinner
Additional issues: Comments:
Comments: I received my order tonight and all the burgers I got the toppings were all mixed up on them all. Im not sure exactly what happened but I noticed this once I got home and I live about 45 minutes away and I wasnt going back while it was snowing.
Dover, NH19bee32e05