Location complaint drill-down

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Store summary

Bay Shore, NY

Bay Shore, NYStore 001767

Complaint records below are still sourced from the existing SQLite dataset. This page now mirrors the lighter dashboard style from the mockup with a clearer hero card, category tiles, and more polished record presentation.

Total complaints

Category count

Last complaint seen

Mar 16, 2026, 8:45 AM

Store issue mix

Category breakdown

#1 ranked category

Accuracy of Order

Last seen Mar 16, 2026, 8:45 AM

#2 ranked category

Courtesy or Friendliness of Staff

Last seen Mar 16, 2026, 8:45 AM

#3 ranked category

Fry Portion Size

Last seen Mar 16, 2026, 8:45 AM

#4 ranked category

Missing Order

Last seen Mar 16, 2026, 8:45 AM

Complaint feed

Complaint records

Missing Order

Dinner

Mar 16, 2026, 8:45 AM

L3 - Missing Order - Bay Shore, NY

Report #

5MNR5D

Order #

—

Visit date

Jan 18, 2026

Visit time

4:42 PM

Primary issue

L3 - Missing Order

Total

$121.00

Store code

001767

Shift

Dinner

Additional issues: L4 - Online Order: Refund Request; L4 - Delivery Issue: Missing Order/Not Delivered

Comments: Order placed for delivery via FG for delivery Item missing: 2 shakes and a cheeseburger. 41025024733249552 total paid : $121.00 Refund requested for the missing items.

Bay Shore, NY19bd3161a7…

Courtesy or Friendliness of Staff

Dinner

Mar 16, 2026, 8:45 AM

L3 - Courtesy or Friendliness of Staff - Bay Shore, NY

Report #

5MR6SY

Order #

—

Visit date

Jan 5, 2026

Visit time

9:05 PM

Primary issue

L3 - Courtesy or Friendliness of Staff

Total

—

Store code

001767

Shift

Dinner

Additional issues: L4 - Online Order: Refund Request

Comments: Guest said the employee didn't change his gloves to make her food after cleaning and touching the garbage. Called and spoke with the manager who said she will get a refund. She said she hasn't received the refund. Wants to be contacted. Amount: $11.04 Order no: 40728512803225604

Bay Shore, NY19c0b6a70f…

Accuracy of Order

Dinner

Mar 16, 2026, 8:45 AM

L3 - Accuracy of Order - Bay Shore, NY

Report #

5MVGZF

Order #

—

Visit date

Feb 14, 2026

Visit time

6:15 PM

Primary issue

L3 - Accuracy of Order

Total

—

Store code

001767

Shift

Dinner

Additional issues: Comments:

Comments: I placed an online order for 3 sandwiches order 94. 2 out of the 3 sandwiches were missing toppings. 1st LBC with bacon lettuce ,pickles ketchup, grilled onions, mushrooms, jalapeño bacon BBQ sauce. The sandwich was missing lettuce and pickles . The 2nd sandwiches was BB with onions lettuce tomatoes bacon. This sandwiches was missing the bacon. This is unacceptable and this store is lacking quality control. Please provide me a credit for this order.

Bay Shore, NY19c6232a7e…

Fry Portion Size

Dinner

Mar 16, 2026, 8:45 AM

L3 - Fry Portion Size - Bay Shore, NY

Report #

5MXFZY

Order #

—

Visit date

Feb 25, 2026

Visit time

6:46 PM

Primary issue

L3 - Fry Portion Size

Total

—

Store code

001767

Shift

Dinner

Additional issues: Comments:

Comments: - placed an order online and the amount of fries was not the same as before. - guest like a callback Order No: 41909208726781954

Bay Shore, NY19c9757b70…