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MIC drilldown

Zachary Michaud

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
Apr 14, 2026
Total 2026 shops
4

1 active locations • scored shops only

Average score
61.0%

78.8% average sentiment

Win %
25.00%

1 shops equal to 100%

Total money won
$260.0

Total FG shopper payout out of $1.0K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Apr 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q20: Crew friendly (3 pts)
Service
133.3% of shops, 3 points lost
#2
Q11: Friendly greeting and full attention (20 pts)
Service
133.3% of shops, 20 points lost
#3
Q48: Late dinner signs of closing (20 pts)
Cleanliness
133.3% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Dinner
4 (100.0%)count
61.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (50.0%)
Shopper Avg: 85% (50%)
Top Miss: Crew Professionalism (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (50.0%)
Shopper Avg: 38% (0%)
Top Miss: Cheese Melted (1)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-04-14
Dinner

Zachary Michaud

0.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-16
Dinner

Zachary Michaud

69.0%score
69.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-27
Dinner

Zachary Michaud

75.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-12
Dinner

Zachary Michaud

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts