Back to dashboardManager drill-down
MIC drilldown

Phillip Keizer

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
Mar 27, 2026
Total 2026 shops
7

1 active locations • scored shops only

Average score
88.0%

94.6% average sentiment

Win %
71.43%

5 shops equal to 100%

Total money won
$1.3K

Total FG shopper payout out of $1.8K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q20: Crew friendly (3 pts)
Service
114.3% of shops, 3 points lost
#2
Q44: Drink area condition (15 pts)
Cleanliness
114.3% of shops, 15 points lost
#3
Q11: Friendly greeting and full attention (20 pts)
Service
114.3% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
5 (71.4%)count
83.2%shopper avg
Dinner
2 (28.6%)count
100.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 1 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 2 (28.6%)
Shopper Avg: 68% (50%)
Top Miss: Cleanliness Behind Counter (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 2 (28.6%)
Shopper Avg: 90% (50%)
Top Miss: Crew Friendliness (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-03-27
Lunch

Phillip Keizer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-09
Dinner

Phillip Keizer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Lunch

Phillip Keizer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-25
Dinner

Phillip Keizer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-31
Lunch

Phillip Keizer

36.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-24
Lunch

Phillip Keizer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-04
Lunch

Phillip Keizer

80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts