Total 2026 shops
5
2 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
Kimberly Palma-Once
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q14: Pickup acknowledgement friendly (20 pts)
Most recent shop
Apr 29, 2026
Average score
86.0%
88.6% average sentiment
Win %
60.00%
3 shops equal to 100%
Total money won
$870.0
Total FG shopper payout out of $1.4K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q14: Pickup acknowledgement friendly (20 pts)
Service
133.3% of shops, 20 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Dinner
5 (100.0%)count
86.0%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 2 (40.0%)
Shopper Avg: 75% (50%)
Top Miss: Dining Area Cleanliness (1)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 3 (60.0%)
Shopper Avg: 93% (67%)
Top Miss: Order Wait Time (1)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-04-29
Dinner
Kimberly Palma-Once
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-28
Dinner
Kimberly Palma-Once
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-07
Dinner
Kimberly Palma-Once
50.0%score
50.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-04
Dinner
Kimberly Palma-Once
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-25
Dinner
Kimberly Palma-Once
80.0%score
93.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts