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MIC drilldown

Kasha Spencer

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q33: Fries overall quality (20 pts)
Most recent shop
Mar 28, 2026
Total 2026 shops
7

1 active locations • scored shops only

Average score
80.6%

85.3% average sentiment

Win %
28.57%

2 shops equal to 100%

Total money won
$520.0

Total FG shopper payout out of $1.8K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q33: Fries overall quality (20 pts)
Quality
228.6% of shops, 20 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
228.6% of shops, 16 points lost
#3
Q16A: Order wait time category (20 pts)
Service
228.6% of shops, 10 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
5 (71.4%)count
78.4%shopper avg
Dinner
2 (28.6%)count
86.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 1 (14.3%)
Shopper Avg: 50% (0%)
Top Miss: Crew appearance clean orderly (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 1 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: Music Volume (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (14.3%)
Shopper Avg: 80% (0%)
Top Miss: Bun Freshness (1)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (14.3%)
Shopper Avg: 92% (0%)
Top Miss: Manager Engagement (1)
Saturday
Shops: 3 (42.9%)
Shopper Avg: 81% (33%)
Top Miss: Fries Quality (2)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-03-28
Lunch

Kasha Spencer

75.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-25
Dinner

Kasha Spencer

80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-24
Lunch

Kasha Spencer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-20
Dinner

Kasha Spencer

92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-09
Lunch

Kasha Spencer

50.0%score
83.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-31
Lunch

Kasha Spencer

67.0%score
67.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-03
Lunch

Kasha Spencer

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts