Total 2026 shops
8
1 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
Jayla Smith
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
Apr 25, 2026
Average score
74.9%
85.5% average sentiment
Win %
25.00%
2 shops equal to 100%
Total money won
$400.0
Total FG shopper payout out of $1.6K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
342.9% of shops, 30 points lost
#2
Q45: Dining area clean and well lit (20 pts)
Cleanliness
228.6% of shops, 40 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
228.6% of shops, 25 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Dinner
8 (100.0%)count
74.9%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 2 (25.0%)
Shopper Avg: 35% (0%)
Top Miss: Crew Friendliness (2)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (12.5%)
Shopper Avg: 77% (0%)
Top Miss: Crew interactions positive purposeful (1)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 3 (37.5%)
Shopper Avg: 87% (33%)
Top Miss: Order Wait Time (2)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (12.5%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (12.5%)
Shopper Avg: 92% (0%)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-04-25
Dinner
Jayla Smith
92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-25
Dinner
Jayla Smith
80.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-03-04
Dinner
Jayla Smith
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-23
Dinner
Jayla Smith
0.0%score
65.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-02-16
Dinner
Jayla Smith
70.0%score
70.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-02-11
Dinner
Jayla Smith
80.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-22
Dinner
Jayla Smith
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-20
Dinner
Jayla Smith
77.0%score
77.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts