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MIC drilldown

James Smith

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q20: Crew friendly (3 pts)
Most recent shop
Mar 15, 2026
Total 2026 shops
2

1 active locations • scored shops only

Average score
78.5%

83.5% average sentiment

Win %
0.00%

0 shops equal to 100%

Total money won
$0.0

Total FG shopper payout out of $520.0

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Mar 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q20: Crew friendly (3 pts)
Service
150.0% of shops, 3 points lost
#2
Q14: Pickup acknowledgement friendly (20 pts)
Service
150.0% of shops, 20 points lost
#3
Q50: Restroom clean (20 pts)
Cleanliness
150.0% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
2 (100.0%)count
78.5%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 1 (50.0%)
Shopper Avg: 80% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 1 (50.0%)
Shopper Avg: 77% (0%)
Top Miss: Crew Courtesy (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-03-15
Lunch

James Smith

77.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-07
Lunch

James Smith

80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts