Total 2026 shops
3
1 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
James Hengst
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q33: Fries overall quality (20 pts)
Most recent shop
Apr 9, 2026
Average score
66.3%
84.0% average sentiment
Win %
0.00%
0 shops equal to 100%
Total money won
$0.0
Total FG shopper payout out of $780.0
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q33: Fries overall quality (20 pts)
Quality
150.0% of shops, 20 points lost
#2
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
150.0% of shops, 6 points lost
#3
Q59: Likelihood to return (10 pts)
Customer_Satisfaction
150.0% of shops, 6 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Lunch
3 (100.0%)count
66.3%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 2 (66.7%)
Shopper Avg: 60% (0%)
Top Miss: Burger Quality (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 1 (33.3%)
Shopper Avg: 80% (0%)
Top Miss: Restroom Cleanliness (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-04-09
Lunch
James Hengst
69.0%score
84.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-26
Lunch
James Hengst
50.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-13
Lunch
James Hengst
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts