Total 2026 shops
11
1 active locations • scored shops only
Back to dashboardManager drill-down
MIC drilldown
Jake Crum
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 2, 2026
Average score
81.7%
87.5% average sentiment
Win %
45.45%
5 shops equal to 100%
Total money won
$1.1K
Total FG shopper payout out of $2.4K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
450.0% of shops, 40 points lost
#2
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
225.0% of shops, 12 points lost
#3
Q59: Likelihood to return (10 pts)
Customer_Satisfaction
225.0% of shops, 13 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Lunch
6 (54.5%)count
79.8%shopper avg
Dinner
5 (45.5%)count
84.0%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (9.1%)
Shopper Avg: 58% (0%)
Top Miss: Crew ready or acknowledged (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (9.1%)
Shopper Avg: 92% (0%)
Top Miss: Offered fries drink milkshake (1)
Thursday
Shops: 1 (9.1%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (18.2%)
Shopper Avg: 85% (50%)
Top Miss: Fries Quality (1)
Friday
Shops: 4 (36.4%)
Shopper Avg: 76% (50%)
Top Miss: Customer Satisfaction (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 1 (9.1%)
Shopper Avg: 75% (0%)
Top Miss: Burger Quality (1)
Shops: 1 (9.1%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-05-02
Dinner
Jake Crum
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-30
Lunch
Jake Crum
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Lunch
Jake Crum
35.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-07
Lunch
Jake Crum
75.0%score
75.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-27
Lunch
Jake Crum
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-19
Dinner
Jake Crum
70.0%score
70.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-12
Dinner
Jake Crum
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-04
Dinner
Jake Crum
92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-19
Dinner
Jake Crum
58.0%score
78.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-16
Lunch
Jake Crum
69.0%score
69.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-02
Lunch
Jake Crum
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts