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MIC drilldown

Jacob Trench

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
Apr 26, 2026
Total 2026 shops
6

1 active locations • scored shops only

Average score
74.0%

85.7% average sentiment

Win %
33.33%

2 shops equal to 100%

Total money won
$1.2K

Total FG shopper payout out of $3.6K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Feb 2026Mar 2026Apr 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
375.0% of shops, 60 points lost
#2
Q33: Fries overall quality (20 pts)
Quality
250.0% of shops, 25 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
250.0% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
6 (100.0%)count
74.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 5 (83.3%)
Shopper Avg: 69% (20%)
Top Miss: Order Wait Time (3)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 1 (16.7%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-04-26
Lunch

Jacob Trench

100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Lunch

Jacob Trench

92.0%score
92.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-03-14
Lunch

Jacob Trench

100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-07
Lunch

Jacob Trench

17.0%score
64.0%sentiment
$0.0$ won
$600.0$ lost
0wait time pts
2026-02-14
Lunch

Jacob Trench

55.0%score
78.0%sentiment
$0.0$ won
$600.0$ lost
0wait time pts
2026-02-07
Lunch

Jacob Trench

80.0%score
80.0%sentiment
$0.0$ won
$600.0$ lost
0wait time pts