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MIC drilldown

Gina Duncan

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
Apr 13, 2026
Total 2026 shops
9

1 active locations • scored shops only

Average score
77.1%

89.0% average sentiment

Win %
33.33%

3 shops equal to 100%

Total money won
$1.1K

Total FG shopper payout out of $3.2K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q13: Offered fries drink milkshake (8 pts)
Service
337.5% of shops, 24 points lost
#2
Q43: Condiment area condition (15 pts)
Cleanliness
225.0% of shops, 30 points lost
#3
Q52: Exterior trash cans capacity (8 pts)
Cleanliness
225.0% of shops, 8 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
6 (66.7%)count
78.7%shopper avg
Dinner
3 (33.3%)count
74.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 2 (22.2%)
Shopper Avg: 90% (50%)
Top Miss: Exterior Trash Management (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 2 (22.2%)
Shopper Avg: 60% (50%)
Top Miss: Condiment Area Condition (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 1 (11.1%)
Shopper Avg: 100% (100%)
Top Miss: Safety Marking (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (22.2%)
Shopper Avg: 79% (0%)
Top Miss: Manager Visibility (2)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 1 (11.1%)
Shopper Avg: 72% (0%)
Top Miss: Cleanliness Dining Area (1)
Shops: 1 (11.1%)
Shopper Avg: 65% (0%)
Top Miss: Condiment Station Cleanliness (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-04-13
Lunch

Gina Duncan

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-30
Lunch

Gina Duncan

80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-15
Lunch

Gina Duncan

72.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-05
Lunch

Gina Duncan

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-04
Lunch

Gina Duncan

20.0%score
71.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-02-13
Dinner

Gina Duncan

95.0%score
95.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-02-11
Lunch

Gina Duncan

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Dinner

Gina Duncan

62.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-01-04
Dinner

Gina Duncan

65.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts