Total 2026 shops
10
1 active locations • scored shops only
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Darnell Thomas
Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
Apr 27, 2026
Average score
87.9%
93.5% average sentiment
Win %
60.00%
6 shops equal to 100%
Total money won
$1.2K
Total FG shopper payout out of $2.0K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this manager.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
350.0% of shops, 30 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
233.3% of shops, 16 points lost
#3
Q50: Restroom clean (20 pts)
Cleanliness
233.3% of shops, 40 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this manager.
Lunch
8 (80.0%)count
86.5%shopper avg
Dinner
2 (20.0%)count
93.5%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 3 (30.0%)
Shopper Avg: 74% (67%)
Top Miss: Restroom Cleanliness (2)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: Music Volume (1)
Shops: 1 (10.0%)
Shopper Avg: 87% (0%)
Top Miss: Crew Friendliness (1)
Wednesday
Shops: 3 (30.0%)
Shopper Avg: 90% (33%)
Top Miss: Exterior trash cans capacity (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: Cleanliness - Restroom (1)
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops
Most recent shopper visits for this manager.
2026-04-27
Lunch
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-04-22
Lunch
Darnell Thomas
95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-04-15
Lunch
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Dinner
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-30
Lunch
Darnell Thomas
22.0%score
78.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-03-09
Lunch
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-03
Lunch
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-24
Dinner
Darnell Thomas
87.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-02-20
Lunch
Darnell Thomas
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-04
Lunch
Darnell Thomas
75.0%score
75.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts