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MIC drilldown

Claudia Santis

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q41: Uniform compliance (3 pts)
Most recent shop
Apr 29, 2026
Total 2026 shops
2

2 active locations • scored shops only

Average score
94.5%

94.5% average sentiment

Win %
0.00%

0 shops equal to 100%

Total money won
$0.0

Total FG shopper payout out of $610.0

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Mar 2026Apr 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q41: Uniform compliance (3 pts)
Cleanliness
1100.0% of shops, 3 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Dinner
1 (50.0%)count
97.0%shopper avg
Lunch
1 (50.0%)count
92.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (50.0%)
Shopper Avg: 97% (0%)
Top Miss: Manager Visibility (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 1 (50.0%)
Shopper Avg: 92% (0%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-04-29
Lunch

Claudia Santis

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-02
Dinner

Claudia Santis

97.0%score
97.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts