Back to dashboardManager drill-down
MIC drilldown

Anthony Bernstein

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 5, 2026
Total 2026 shops
10

1 active locations • scored shops only

Average score
90.0%

92.0% average sentiment

Win %
70.00%

7 shops equal to 100%

Total money won
$1.6K

Total FG shopper payout out of $2.2K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
233.3% of shops, 20 points lost
#2
Q24: Burger beef description (20 pts)
Quality
116.7% of shops, 20 points lost
#3
Q25: Entree overall quality (20 pts)
Quality
116.7% of shops, 10 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Lunch
7 (70.0%)count
97.4%shopper avg
Dinner
3 (30.0%)count
72.7%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 5 (50.0%)
Shopper Avg: 96% (80%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 3 (30.0%)
Shopper Avg: 73% (33%)
Top Miss: Overall experience satisfaction (2)
Saturday
Shops: 1 (10.0%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-05-05
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-28
Lunch

Anthony Bernstein

82.0%score
82.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-16
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-14
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-17
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-24
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-07
Lunch

Anthony Bernstein

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-23
Dinner

Anthony Bernstein

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-16
Dinner

Anthony Bernstein

58.0%score
78.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-09
Dinner

Anthony Bernstein

60.0%score
60.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts