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MIC drilldown

Alexis Iglesias

Shopper detail view for this manager, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 2, 2026
Total 2026 shops
12

2 active locations • scored shops only

Average score
87.1%

92.1% average sentiment

Win %
58.33%

7 shops equal to 100%

Total money won
$1.5K

Total FG shopper payout out of $2.6K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this manager.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q13: Offered fries drink milkshake (8 pts)
Service
218.2% of shops, 16 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
218.2% of shops, 25 points lost
#3
Q18: Crew behaving professionally (20 pts)
Service
19.1% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this manager.

Dinner
12 (100.0%)count
87.1%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 3 (25.0%)
Shopper Avg: 100% (100%)
Top Miss: Eco Opportunity - Unrequested Plastic Bag (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 3 (25.0%)
Shopper Avg: 97% (67%)
Top Miss: Exceptional Service (1)
Thursday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 3 (25.0%)
Shopper Avg: 69% (33%)
Top Miss: Crew Professionalism (1)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (16.7%)
Shopper Avg: 91% (50%)
Top Miss: Offered fries drink milkshake (1)
Saturday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (8.3%)
Shopper Avg: 63% (0%)
Top Miss: (0)
Sunday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Recent Shops

Most recent shopper visits for this manager.

2026-05-02
Dinner

Alexis Iglesias

63.0%score
63.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-08
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-06
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-23
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-19
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Dinner

Alexis Iglesias

13.0%score
73.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-02
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-27
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-25
Dinner

Alexis Iglesias

92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-12
Dinner

Alexis Iglesias

95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-01-30
Dinner

Alexis Iglesias

82.0%score
82.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-28
Dinner

Alexis Iglesias

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts