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Location drilldown

TN-2003-Hermitage

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 1, 2026
Total 2026 shops
14

5 active MICs • scored shops only

Average score
87.8%

92.1% average sentiment

Win %
50.00%

7 shops equal to 100%

Total money won
$1.6K

Total FG shopper payout out of $3.1K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q13: Offered fries drink milkshake (8 pts)
Service
222.2% of shops, 16 points lost
#2
Q16A: Order wait time category (20 pts)
Service
222.2% of shops, 25 points lost
#3
Q20: Crew friendly (3 pts)
Service
111.1% of shops, 3 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
8 (57.1%)count
85.4%shopper avg
Dinner
6 (42.9%)count
91.0%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (7.1%)
Shopper Avg: 80% (0%)
Top Miss: (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Thursday
Shops: 4 (28.6%)
Shopper Avg: 73% (25%)
Top Miss: Manager Engagement (1)
Shops: 4 (28.6%)
Shopper Avg: 92% (50%)
Top Miss: Crew Friendliness (2)
Friday
Shops: 2 (14.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 1 (7.1%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 1 (7.1%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Sunday
Shops: 1 (7.1%)
Shopper Avg: 92% (0%)
Top Miss: Exterior Trash Can Capacity (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

11100 - 01 - 0100.0%11 - 0
22202 - 00 - 0100.0%22 - 0
33211 - 11 - 093.3%02 - 1
47251 - 31 - 280.3%12 - 5
51010 - 00 - 187.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-01
Lunch

Daniel Zalesov

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Dinner

Zaaron Price

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-23
Lunch

Daniel Zalesov

31.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-20
Dinner

Daniel Zalesov

80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-17
Lunch

Elijah Fawbush

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-02
Dinner

Daniel Zalesov

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-26
Lunch

Antonio Rivas

80.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-03-19
Dinner

Antonio Rivas

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch

Daniel Zalesov

92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-07
Lunch

Antonio Rivas

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Dinner

Daniel Zalesov

79.0%score
79.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-29
Lunch

Daniel Zalesov

80.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-22
Lunch

Elijah Fawbush

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-15
Dinner

Nicollette Lofton

87.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts