Total 2026 shops
26
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
TN-1883-Cookeville
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 1, 2026
Average score
81.2%
90.6% average sentiment
Win %
50.00%
13 shops equal to 100%
Total money won
$2.8K
Total FG shopper payout out of $5.7K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q13: Offered fries drink milkshake (8 pts)
Service
527.8% of shops, 40 points lost
#2
Q33: Fries overall quality (20 pts)
Quality
422.2% of shops, 60 points lost
#3
Q44: Drink area condition (15 pts)
Cleanliness
316.7% of shops, 45 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (53.8%)count
84.6%shopper avg
Dinner
12 (46.2%)count
77.3%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (3.8%)
Shopper Avg: 25% (0%)
Top Miss: Burger Quality (1)
Shops: 3 (11.5%)
Shopper Avg: 67% (67%)
Top Miss: Burger Quality (1)
Tuesday
Shops: 2 (7.7%)
Shopper Avg: 63% (0%)
Top Miss: Fries Quality (2)
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: Condiment Station Maintenance (1)
Wednesday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (7.7%)
Shopper Avg: 85% (0%)
Top Miss: Condiment Area Stock (1)
Thursday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 4 (15.4%)
Shopper Avg: 86% (75%)
Top Miss: — (0)
Shops: 4 (15.4%)
Shopper Avg: 68% (0%)
Top Miss: Drink area condition (2)
Saturday
Shops: 2 (7.7%)
Shopper Avg: 96% (50%)
Top Miss: — (0)
Shops: 1 (3.8%)
Shopper Avg: 87% (0%)
Top Miss: Friendly Crew (1)
Sunday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 7 | 5 | 2 | 5 - 2 | 0 - 0 | 81.4% | 0 | 5 - 2 | |
| 2 | 9 | 5 | 4 | 4 - 3 | 1 - 1 | 79.4% | 0 | 5 - 4 | |
| 3 | 9 | 3 | 6 | 0 - 0 | 3 - 6 | 83.3% | 0 | 3 - 6 | |
| 4 | 1 | 0 | 1 | 0 - 0 | 0 - 1 | 77.0% | 0 | 0 - 1 |
Recent Shops
Most recent shopper visits for this location.
2026-05-01
Lunch
Elizabeth Spivey
43.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-24
Lunch
Elizabeth Spivey
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch
Elizabeth Spivey
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-17
Dinner
Eric Spears
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-16
Lunch
Elizabeth Spivey
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-15
Dinner
Eric Spears
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-10
Lunch
Elizabeth Spivey
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-06
Lunch
Aaron Newsom
25.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-04
Lunch
Aaron Newsom
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-04-03
Dinner
Eric Spears
85.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-27
Dinner
Eric Spears
14.0%score
71.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-03-24
Dinner
Eric Spears
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-23
Dinner
Eric Spears
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-20
Lunch
Elizabeth Spivey
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-17
Lunch
Aaron Newsom
45.0%score
75.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-27
Dinner
Eric Spears
77.0%score
77.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-25
Lunch
Aaron Newsom
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-15
Lunch
Aaron Newsom
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-10
Dinner
Eric Spears
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-31
Dinner
Eric Spears
87.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-01-28
Dinner
Joshua Bigner
77.0%score
77.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-27
Lunch
Elizabeth Spivey
80.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-12
Dinner
Elizabeth Spivey
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Aaron Newsom
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-07
Lunch
Aaron Newsom
100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-05
Dinner
Elizabeth Spivey
0.0%score
63.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts