Total 2026 shops
25
5 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
TN-1745-Collierville
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 6, 2026
Average score
79.7%
84.1% average sentiment
Win %
24.00%
6 shops equal to 100%
Total money won
$1.8K
Total FG shopper payout out of $7.0K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q13: Offered fries drink milkshake (8 pts)
Service
947.4% of shops, 72 points lost
#2
Q33: Fries overall quality (20 pts)
Quality
631.6% of shops, 80 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
421.1% of shops, 48 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
13 (52.0%)count
88.3%shopper avg
Dinner
12 (48.0%)count
70.4%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 2 (8.0%)
Shopper Avg: 69% (50%)
Top Miss: Dining Area Cleanliness (1)
Tuesday
Shops: 1 (4.0%)
Shopper Avg: 60% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 2 (8.0%)
Shopper Avg: 72% (0%)
Top Miss: Offered fries drink milkshake (2)
Wednesday
Shops: 2 (8.0%)
Shopper Avg: 93% (50%)
Top Miss: Burger Quality (1)
Shops: 1 (4.0%)
Shopper Avg: 69% (0%)
Top Miss: Crew Courtesy (1)
Thursday
Shops: 6 (24.0%)
Shopper Avg: 92% (33%)
Top Miss: Offered fries drink milkshake (2)
Shops: 1 (4.0%)
Shopper Avg: 80% (0%)
Top Miss: Burger Quality (1)
Friday
Shops: 3 (12.0%)
Shopper Avg: 84% (0%)
Top Miss: Fries Quality (2)
Shops: 3 (12.0%)
Shopper Avg: 61% (0%)
Top Miss: Manager Visibility (2)
Saturday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (4.0%)
Shopper Avg: 58% (0%)
Top Miss: Burger Freshness and Preparation (1)
Sunday
Shops: 1 (4.0%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 2 (8.0%)
Shopper Avg: 86% (50%)
Top Miss: Cleanliness - Exterior (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 0 - 0 | 1 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 8 | 2 | 6 | 2 - 2 | 0 - 4 | 77.9% | 1 | 2 - 6 | |
| 3 | 5 | 1 | 4 | 1 - 1 | 0 - 3 | 81.4% | 0 | 1 - 4 | |
| 4 | 5 | 1 | 4 | 0 - 3 | 1 - 1 | 86.2% | 0 | 1 - 4 | |
| 5 | 6 | 1 | 5 | 1 - 3 | 0 - 2 | 72.0% | 0 | 1 - 5 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Lunch
Jeanne Pilkington
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-27
Dinner
Amnesty Mullins
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-24
Lunch
Cedric Furdge
80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-04-16
Lunch
Cedric Furdge
92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-10
Dinner
Khalis Hoskins
92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-09
Lunch
Cedric Furdge
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-04
Dinner
Jeanne Pilkington
58.0%score
58.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-26
Lunch
Cedric Furdge
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-23
Dinner
Angelique Riggins
38.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-17
Lunch
Khalis Hoskins
60.0%score
60.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-11
Dinner
Jeanne Pilkington
69.0%score
69.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-06
Lunch
Jeanne Pilkington
90.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-01
Dinner
Jeanne Pilkington
72.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-24
Dinner
Jeanne Pilkington
52.0%score
76.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-19
Lunch
Khalis Hoskins
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-13
Dinner
Cedric Furdge
0.0%score
46.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-12
Dinner
Cedric Furdge
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-10
Dinner
Angelique Riggins
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-08
Dinner
Khalis Hoskins
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-05
Lunch
Khalis Hoskins
87.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-04
Lunch
Angelique Riggins
85.0%score
85.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-22
Lunch
Angelique Riggins
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Jeanne Pilkington
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Dinner
Angelique Riggins
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-02
Lunch
Jeanne Pilkington
82.0%score
82.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts