Total 2026 shops
24
6 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
TN-1331-Broad St
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 5, 2026
Average score
80.4%
91.6% average sentiment
Win %
50.00%
12 shops equal to 100%
Total money won
$3.5K
Total FG shopper payout out of $6.9K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
633.3% of shops, 90 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
422.2% of shops, 32 points lost
#3
Q11: Friendly greeting and full attention (20 pts)
Service
316.7% of shops, 60 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
12 (50.0%)count
82.3%shopper avg
Dinner
12 (50.0%)count
78.6%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 1 (4.2%)
Shopper Avg: 20% (0%)
Top Miss: Cleanliness Overall (1)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 3 (12.5%)
Shopper Avg: 93% (67%)
Top Miss: Manager Visibility (1)
Thursday
Shops: 4 (16.7%)
Shopper Avg: 78% (50%)
Top Miss: Background Music Presence (1)
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Friday
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (8.3%)
Shopper Avg: 35% (0%)
Top Miss: Friendly greeting and full attention (2)
Saturday
Shops: 3 (12.5%)
Shopper Avg: 71% (33%)
Top Miss: Fries Quantity (1)
Shops: 2 (8.3%)
Shopper Avg: 98% (50%)
Top Miss: Exceptional Service Moments (1)
Sunday
Shops: 2 (8.3%)
Shopper Avg: 80% (50%)
Top Miss: Order Wait Time (1)
Shops: 3 (12.5%)
Shopper Avg: 93% (33%)
Top Miss: Milkshake Upsell (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 1 - 0 | 0 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 5 | 3 | 2 | 3 - 2 | 0 - 0 | 92.0% | 1 | 3 - 2 | |
| 3 | 4 | 2 | 2 | 0 - 0 | 2 - 2 | 59.3% | 0 | 2 - 2 | |
| 4 | 2 | 1 | 1 | 1 - 1 | 0 - 0 | 66.5% | 0 | 1 - 1 | |
| 5 | 4 | 2 | 2 | 2 - 2 | 0 - 0 | 73.5% | 1 | 2 - 2 | |
| 6 | 8 | 3 | 5 | 0 - 0 | 3 - 5 | 88.3% | 1 | 3 - 5 |
Recent Shops
Most recent shopper visits for this location.
2026-05-05
Lunch
Maria Baiz
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-27
Lunch
Natalie Elders
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Dinner
Diego Hernandez
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-16
Lunch
Michael Lopez
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Dinner
Diego Hernandez
87.0%score
87.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-04-11
Lunch
Natalie Elders
34.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-07
Dinner
Christopher Vicente
20.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-03-29
Lunch
Natalie Elders
60.0%score
88.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-22
Dinner
Diego Hernandez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-12
Lunch
Michael Lopez Gomez
33.0%score
76.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-11
Dinner
Diego Hernandez
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-05
Lunch
Michael Lopez Gomez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-28
Lunch
Michael Lopez
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-27
Dinner
Christopher Vicente
17.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-22
Dinner
Diego Hernandez
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-20
Lunch
Michael Lopez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-18
Dinner
Christopher Vicente
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-31
Dinner
Diego Hernandez
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-24
Lunch
Michael Lopez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-22
Dinner
Diego Hernandez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-21
Dinner
Christopher Vicente
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Natalie Elders
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Dinner
Diego Hernandez
52.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-01
Lunch
Michael Lopez
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts