Total 2026 shops
20
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
TN-1044-Smyrna
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 1, 2026
Average score
87.8%
93.3% average sentiment
Win %
50.00%
10 shops equal to 100%
Total money won
$2.6K
Total FG shopper payout out of $5.2K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
321.4% of shops, 30 points lost
#2
Q45: Dining area clean and well lit (20 pts)
Cleanliness
214.3% of shops, 40 points lost
#3
Q16A: Order wait time category (20 pts)
Service
214.3% of shops, 25 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
13 (65.0%)count
90.7%shopper avg
Dinner
7 (35.0%)count
82.4%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (5.0%)
Shopper Avg: 82% (0%)
Top Miss: Cleanliness Inside (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 1 (5.0%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 1 (5.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (10.0%)
Shopper Avg: 96% (50%)
Top Miss: Fries Size Perception (1)
Friday
Shops: 6 (30.0%)
Shopper Avg: 84% (50%)
Top Miss: Order Wait Time (2)
Shops: 3 (15.0%)
Shopper Avg: 63% (0%)
Top Miss: Dining area clean and well lit (2)
Saturday
Shops: 1 (5.0%)
Shopper Avg: 92% (0%)
Top Miss: — (0)
Shops: 1 (5.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Sunday
Shops: 3 (15.0%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 1 (5.0%)
Shopper Avg: 95% (0%)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 1 - 0 | 0 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 10 | 5 | 5 | 5 - 5 | 0 - 0 | 87.9% | 0 | 5 - 5 | |
| 3 | 8 | 4 | 4 | 2 - 0 | 2 - 4 | 90.9% | 0 | 4 - 4 | |
| 4 | 1 | 0 | 1 | 0 - 0 | 0 - 1 | 50.0% | 0 | 0 - 1 |
Recent Shops
Most recent shopper visits for this location.
2026-05-01
Lunch
Moesha Martin
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-25
Lunch
Moesha Martin
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-24
Dinner
Corey Hedges
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-16
Lunch
Moesha Martin
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Dinner
Corey Hedges
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-10
Lunch
Moesha Martin
80.0%score
90.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-04
Dinner
Corey Hedges
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-27
Lunch
Moesha Martin
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-19
Dinner
Corey Hedges
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch
Nate Taylor
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Lunch
Corey Hedges
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-06
Dinner
Reuben Johnson
50.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-05
Dinner
Corey Hedges
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-02
Lunch
Moesha Martin
82.0%score
82.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-20
Lunch
Moesha Martin
45.0%score
75.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-02-11
Lunch
Moesha Martin
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-30
Lunch
Moesha Martin
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Corey Hedges
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Dinner
Corey Hedges
60.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-01-02
Lunch
Moesha Martin
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts