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Location drilldown

NY-1842-Ralph Ave

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 3, 2026
Total 2026 shops
19

4 active MICs • scored shops only

Average score
84.8%

91.5% average sentiment

Win %
57.89%

11 shops equal to 100%

Total money won
$2.4K

Total FG shopper payout out of $4.2K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
535.7% of shops, 55 points lost
#2
Q10: Crew ready or acknowledged (20 pts)
Service
17.1% of shops, 20 points lost
#3
Q45: Dining area clean and well lit (20 pts)
Cleanliness
17.1% of shops, 20 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
11 (57.9%)count
96.1%shopper avg
Dinner
8 (42.1%)count
69.4%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 1 (5.3%)
Shopper Avg: 20% (0%)
Top Miss: Dining Area Cleanliness (1)
Tuesday
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (10.5%)
Shopper Avg: 90% (50%)
Top Miss: Order Wait Time (1)
Wednesday
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (10.5%)
Shopper Avg: 94% (50%)
Top Miss: Cleanliness Interior (1)
Thursday
Shops: 3 (15.8%)
Shopper Avg: 90% (33%)
Top Miss: Crew ready or acknowledged (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 3 (15.8%)
Shopper Avg: 96% (67%)
Top Miss: Manager Visibility (1)
Shops: 1 (5.3%)
Shopper Avg: 10% (0%)
Top Miss: (0)
Sunday
Shops: 2 (10.5%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (10.5%)
Shopper Avg: 79% (50%)
Top Miss: Burger Quality (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

16515 - 10 - 097.8%15 - 1
27433 - 11 - 282.1%24 - 3
35230 - 02 - 371.0%02 - 3
41010 - 10 - 095.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-03
Lunch

Tiffany Gantz

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-26
Lunch

Tiffany Gantz

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch

Joshua Mondesir

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-11
Dinner

Curtis Mcgowan

10.0%score
62.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-04-09
Lunch

Carmen Marcano

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-06
Dinner

Tiffany Gantz

20.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-04-04
Lunch

Joshua Mondesir

87.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-03-25
Dinner

Curtis Mcgowan

87.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-03-24
Lunch

Joshua Mondesir

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-16
Lunch

Joshua Mondesir

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Dinner

Curtis Mcgowan

58.0%score
58.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-12
Lunch

Tiffany Gantz

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-04
Dinner

Curtis Mcgowan

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-24
Dinner

Tiffany Gantz

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-19
Lunch

Tiffany Gantz

75.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-02-15
Dinner

Curtis Mcgowan

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-11
Lunch

Joshua Mondesir

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-07
Lunch

Joshua Mondesir

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-03
Dinner

Tiffany Gantz

80.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts