Total 2026 shops
19
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NY-1279-White Plains
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
Apr 22, 2026
Average score
80.7%
87.4% average sentiment
Win %
47.37%
9 shops equal to 100%
Total money won
$2.3K
Total FG shopper payout out of $4.9K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
533.3% of shops, 55 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
320.0% of shops, 24 points lost
#3
Q33: Fries overall quality (20 pts)
Quality
213.3% of shops, 20 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Dinner
10 (52.6%)count
70.5%shopper avg
Lunch
9 (47.4%)count
92.1%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 3 (15.8%)
Shopper Avg: 96% (67%)
Top Miss: Exterior trash cans capacity (1)
Shops: 2 (10.5%)
Shopper Avg: 94% (50%)
Top Miss: — (0)
Tuesday
Shops: 2 (10.5%)
Shopper Avg: 85% (50%)
Top Miss: Burger Quality (1)
Shops: 4 (21.1%)
Shopper Avg: 75% (50%)
Top Miss: Crew Friendliness (1)
Wednesday
Shops: 1 (5.3%)
Shopper Avg: 92% (0%)
Top Miss: — (0)
Shops: 3 (15.8%)
Shopper Avg: 39% (0%)
Top Miss: Order wait time category (3)
Thursday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 2 (10.5%)
Shopper Avg: 90% (50%)
Top Miss: Manager Visibility (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Sunday
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 1 (5.3%)
Shopper Avg: 100% (100%)
Top Miss: Fries Size (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 1 - 0 | 0 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 7 | 5 | 2 | 4 - 2 | 1 - 0 | 96.0% | 0 | 5 - 2 | |
| 3 | 5 | 3 | 2 | 0 - 0 | 3 - 2 | 76.4% | 2 | 3 - 2 | |
| 4 | 6 | 0 | 6 | 0 - 2 | 0 - 4 | 63.3% | 0 | 0 - 6 |
Recent Shops
Most recent shopper visits for this location.
2026-04-22
Lunch
Pablo Cruz
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-20
Dinner
Stella Chavez
87.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-11
Lunch
Pablo Cruz
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-07
Dinner
Stella Chavez
49.0%score
69.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-31
Lunch
Stella Chavez
70.0%score
70.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-23
Dinner
Pablo Cruz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-16
Lunch
Stella Chavez
87.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-11
Dinner
Stella Chavez
55.0%score
55.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-03-10
Lunch
Pablo Cruz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-07
Lunch
Pablo Cruz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-04
Dinner
Stella Chavez
32.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-01
Lunch
Colin Nowak
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-24
Dinner
STELLA CHAVEZ
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-22
Dinner
STELLA CHAVEZ
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-17
Dinner
STELLA CHAVEZ
52.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-16
Lunch
Pablo Cruz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-03
Dinner
STELLA CHAVEZ
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-02
Lunch
Pablo Cruz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-28
Dinner
STELLA CHAVEZ
30.0%score
63.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts