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Location drilldown

NY-0392-Nanuet

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 2, 2026
Total 2026 shops
17

5 active MICs • scored shops only

Average score
87.9%

93.7% average sentiment

Win %
64.71%

11 shops equal to 100%

Total money won
$3.9K

Total FG shopper payout out of $6.0K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
220.0% of shops, 25 points lost
#2
Q10: Crew ready or acknowledged (20 pts)
Service
110.0% of shops, 20 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
110.0% of shops, 10 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
10 (58.8%)count
87.5%shopper avg
Dinner
7 (41.2%)count
88.6%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Tuesday
Shops: 1 (5.9%)
Shopper Avg: 80% (0%)
Top Miss: Crew Acknowledgement on Arrival (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Thursday
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Friday
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 4 (23.5%)
Shopper Avg: 78% (75%)
Top Miss: Fries Quality (1)
Shops: 2 (11.8%)
Shopper Avg: 90% (50%)
Top Miss: (0)
Sunday
Shops: 3 (17.6%)
Shopper Avg: 95% (67%)
Top Miss: Customer Satisfaction (1)
Shops: 3 (17.6%)
Shopper Avg: 80% (33%)
Top Miss: Customer Engagement (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

12201 - 01 - 0100.0%22 - 0
22200 - 02 - 0100.0%22 - 0
36424 - 20 - 081.7%04 - 2
42111 - 10 - 092.5%11 - 1
55231 - 01 - 384.0%02 - 3
Recent Shops

Most recent shopper visits for this location.

2026-05-02
Lunch

Marcial Cruz

10.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-04-26
Dinner

Yadira Ronquillo

60.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-24
Lunch

Marcial Cruz

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch

Yadira Ronquillo

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Lunch

Jackson Chimbay

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-11
Dinner

Yadira Ronquillo

80.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-04
Dinner

Randy Ambrocio

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch

Marcial Cruz

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-22
Dinner

Yadira Ronquillo

80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-03-16
Dinner

Brian Patino

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-14
Lunch

Marcial Cruz

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Dinner

Yadira Ronquillo

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Lunch

Marcial Cruz

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Lunch

Jackson Chimbay

85.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-02-11
Dinner

Brian Patino

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-08
Lunch

Randy Ambrocio

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-13
Lunch

Marcial Cruz

80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts