Total 2026 shops
17
5 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NY-0392-Nanuet
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 2, 2026
Average score
87.9%
93.7% average sentiment
Win %
64.71%
11 shops equal to 100%
Total money won
$3.9K
Total FG shopper payout out of $6.0K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
220.0% of shops, 25 points lost
#2
Q10: Crew ready or acknowledged (20 pts)
Service
110.0% of shops, 20 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
110.0% of shops, 10 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
10 (58.8%)count
87.5%shopper avg
Dinner
7 (41.2%)count
88.6%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Tuesday
Shops: 1 (5.9%)
Shopper Avg: 80% (0%)
Top Miss: Crew Acknowledgement on Arrival (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Thursday
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 1 (5.9%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 4 (23.5%)
Shopper Avg: 78% (75%)
Top Miss: Fries Quality (1)
Shops: 2 (11.8%)
Shopper Avg: 90% (50%)
Top Miss: — (0)
Sunday
Shops: 3 (17.6%)
Shopper Avg: 95% (67%)
Top Miss: Customer Satisfaction (1)
Shops: 3 (17.6%)
Shopper Avg: 80% (33%)
Top Miss: Customer Engagement (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 2 | 2 | 0 | 1 - 0 | 1 - 0 | 100.0% | 2 | 2 - 0 | |
| 2 | 2 | 2 | 0 | 0 - 0 | 2 - 0 | 100.0% | 2 | 2 - 0 | |
| 3 | 6 | 4 | 2 | 4 - 2 | 0 - 0 | 81.7% | 0 | 4 - 2 | |
| 4 | 2 | 1 | 1 | 1 - 1 | 0 - 0 | 92.5% | 1 | 1 - 1 | |
| 5 | 5 | 2 | 3 | 1 - 0 | 1 - 3 | 84.0% | 0 | 2 - 3 |
Recent Shops
Most recent shopper visits for this location.
2026-05-02
Lunch
Marcial Cruz
10.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-04-26
Dinner
Yadira Ronquillo
60.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-24
Lunch
Marcial Cruz
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch
Yadira Ronquillo
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Lunch
Jackson Chimbay
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-11
Dinner
Yadira Ronquillo
80.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-04
Dinner
Randy Ambrocio
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch
Marcial Cruz
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-22
Dinner
Yadira Ronquillo
80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-03-16
Dinner
Brian Patino
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-14
Lunch
Marcial Cruz
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Dinner
Yadira Ronquillo
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Lunch
Marcial Cruz
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Lunch
Jackson Chimbay
85.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
15wait time pts
2026-02-11
Dinner
Brian Patino
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-08
Lunch
Randy Ambrocio
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-13
Lunch
Marcial Cruz
80.0%score
80.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts