Total 2026 shops
26
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NJ-1463-Springfield
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
Apr 30, 2026
Average score
93.4%
96.2% average sentiment
Win %
73.08%
19 shops equal to 100%
Total money won
$4.9K
Total FG shopper payout out of $6.8K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q13: Offered fries drink milkshake (8 pts)
Service
315.8% of shops, 24 points lost
#2
Q43: Condiment area condition (15 pts)
Cleanliness
210.5% of shops, 30 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
210.5% of shops, 12 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (53.8%)count
92.0%shopper avg
Dinner
12 (46.2%)count
95.0%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (3.8%)
Shopper Avg: 58% (0%)
Top Miss: Condiment Area Cleanliness (1)
Wednesday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 4 (15.4%)
Shopper Avg: 98% (75%)
Top Miss: Manager Visibility (1)
Friday
Shops: 6 (23.1%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Saturday
Shops: 3 (11.5%)
Shopper Avg: 72% (33%)
Top Miss: Bun Condition (1)
Shops: 5 (19.2%)
Shopper Avg: 98% (60%)
Top Miss: Cleanliness (1)
Sunday
Shops: 3 (11.5%)
Shopper Avg: 91% (67%)
Top Miss: Dining Area Cleanliness (1)
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 0 - 0 | 1 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 16 | 13 | 3 | 7 - 0 | 6 - 3 | 98.9% | 0 | 7 - 3 | |
| 3 | 3 | 2 | 1 | 1 - 1 | 1 - 0 | 97.3% | 0 | 2 - 1 | |
| 4 | 6 | 3 | 3 | 3 - 2 | 0 - 1 | 75.7% | 1 | 3 - 3 |
Recent Shops
Most recent shopper visits for this location.
2026-04-30
Lunch
Isabel Lopez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Dinner
Francisco Calero-Huaman
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-24
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch
Sophia Lourenco
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-11
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-04
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch
Sophia Lourenco
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-20
Dinner
Sophia Lourenco
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-13
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Dinner
Johnson Jean-Baptiste
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-07
Lunch
Isabel Lopez
24.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-01
Lunch
Isabel Lopez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-28
Dinner
Francisco Calero-Huaman
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-02-22
Lunch
Isabel Lopez
72.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-19
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-12
Dinner
Francisco Calero-Huaman
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-06
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-30
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-29
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Dinner
Isabel Lopez
58.0%score
58.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-23
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-15
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Isabel Lopez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-10
Dinner
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-07
Lunch
Francisco Calero-Huaman
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts