Back to dashboardStore drill-down
Location drilldown

NH-1917-Salem

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 6, 2026
Total 2026 shops
23

3 active MICs • scored shops only

Average score
71.0%

85.3% average sentiment

Win %
26.09%

6 shops equal to 100%

Total money won
$1.3K

Total FG shopper payout out of $5.0K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
847.1% of shops, 93 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
423.5% of shops, 32 points lost
#3
Q16A: Order wait time category (20 pts)
Service
423.5% of shops, 65 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
14 (60.9%)count
77.3%shopper avg
Dinner
9 (39.1%)count
61.3%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 1 (4.3%)
Shopper Avg: 55% (0%)
Top Miss: Burger Quality (1)
Tuesday
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 1 (4.3%)
Shopper Avg: 70% (0%)
Top Miss: Order Wait Time (1)
Wednesday
Shops: 1 (4.3%)
Shopper Avg: 95% (0%)
Top Miss: (0)
Shops: 1 (4.3%)
Shopper Avg: 16% (0%)
Top Miss: Burger Quality (1)
Thursday
Shops: 4 (17.4%)
Shopper Avg: 69% (50%)
Top Miss: Drink area condition (2)
Shops: 3 (13.0%)
Shopper Avg: 56% (0%)
Top Miss: Manager Visibility (2)
Friday
Shops: 3 (13.0%)
Shopper Avg: 88% (33%)
Top Miss: Cleanliness - Drink Machine (1)
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Saturday
Shops: 2 (8.7%)
Shopper Avg: 68% (0%)
Top Miss: Burger Quality (1)
Shops: 2 (8.7%)
Shopper Avg: 72% (50%)
Top Miss: Cleanliness - Condiment Counter (1)
Sunday
Shops: 3 (13.0%)
Shopper Avg: 70% (0%)
Top Miss: Overall experience satisfaction (2)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

17341 - 22 - 274.3%23 - 4
210373 - 70 - 076.6%03 - 7
36060 - 10 - 558.0%00 - 6
Recent Shops

Most recent shopper visits for this location.

2026-05-06
Lunch

Brianna Broderick

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-30
Dinner

Jordan La France

15.0%score
70.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-04-25
Lunch

Jordan La France

95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-17
Dinner

Connor Mewa

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-16
Lunch

Brianna Broderick

100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Lunch

Brianna Broderick

92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-07
Dinner

Jordan La France

70.0%score
85.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-26
Lunch

Brianna Broderick

0.0%score
68.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-21
Dinner

Connor Mewa

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-15
Lunch

Brianna Broderick

49.0%score
75.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-08
Lunch

Brianna Broderick

70.0%score
85.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-03-07
Dinner

Connor Mewa

44.0%score
69.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-05
Dinner

Jordan La France

60.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-28
Lunch

Connor Mewa

41.0%score
66.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-02-25
Dinner

Jordan La France

16.0%score
71.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-24
Lunch

Brianna Broderick

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-12
Dinner

Jordan La France

92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-06
Lunch

Connor Mewa

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-05
Lunch

Brianna Broderick

75.0%score
75.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-02
Dinner

Connor Mewa

55.0%score
78.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-01-22
Lunch

Brianna Broderick

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-09
Lunch

Connor Mewa

80.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-02
Lunch

Brianna Broderick

85.0%score
85.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts