Total 2026 shops
25
5 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NH-1666-Concord
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q58: Overall experience satisfaction (20 pts)
Most recent shop
May 6, 2026
Average score
76.1%
85.7% average sentiment
Win %
36.00%
9 shops equal to 100%
Total money won
$4.1K
Total FG shopper payout out of $11.5K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
736.8% of shops, 80 points lost
#2
Q16A: Order wait time category (20 pts)
Service
631.6% of shops, 45 points lost
#3
Q33: Fries overall quality (20 pts)
Quality
526.3% of shops, 65 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (56.0%)count
84.6%shopper avg
Dinner
11 (44.0%)count
65.4%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (4.0%)
Shopper Avg: 12% (0%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 1 (4.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 3 (12.0%)
Shopper Avg: 81% (33%)
Top Miss: Burger Quality (1)
Wednesday
Shops: 1 (4.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 1 (4.0%)
Shopper Avg: 85% (0%)
Top Miss: Cleanliness - Condiment Area (1)
Thursday
Shops: 2 (8.0%)
Shopper Avg: 83% (0%)
Top Miss: Order wait time category (2)
Shops: 1 (4.0%)
Shopper Avg: 15% (0%)
Top Miss: Dining Area Cleanliness (1)
Friday
Shops: 2 (8.0%)
Shopper Avg: 100% (100%)
Top Miss: Music Volume (1)
Shops: 4 (16.0%)
Shopper Avg: 64% (25%)
Top Miss: Offered fries drink milkshake (2)
Saturday
Shops: 1 (4.0%)
Shopper Avg: 80% (0%)
Top Miss: Fries Quality (1)
Shops: 2 (8.0%)
Shopper Avg: 60% (0%)
Top Miss: Burger Quality (1)
Sunday
Shops: 6 (24.0%)
Shopper Avg: 88% (50%)
Top Miss: Manager Visibility (3)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 6 | 4 | 2 | 4 - 2 | 0 - 0 | 91.7% | 1 | 4 - 2 | |
| 2 | 8 | 3 | 5 | 3 - 5 | 0 - 0 | 79.3% | 1 | 3 - 5 | |
| 3 | 3 | 1 | 2 | 0 - 0 | 1 - 2 | 81.0% | 0 | 1 - 2 | |
| 4 | 6 | 1 | 5 | 0 - 0 | 1 - 5 | 59.5% | 0 | 1 - 5 | |
| 5 | 2 | 0 | 2 | 0 - 0 | 0 - 2 | 59.5% | 0 | 0 - 2 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Lunch
Tatiana Dudley
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-26
Lunch
Jonas Hill
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-20
Lunch
Jonas Hill
12.0%score
72.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-17
Dinner
Ella Mulari
70.0%score
90.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-14
Dinner
Patric Pellerin
95.0%score
95.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-04-12
Lunch
Jonas Hill
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-02
Lunch
Jonas Hill
95.0%score
95.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-03-28
Lunch
Tatiana Dudley
80.0%score
80.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-21
Dinner
Veranique Hayducky
69.0%score
81.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-20
Lunch
Tatiana Dudley
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-03-17
Lunch
Tatiana Dudley
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-03-13
Dinner
Ella Mulari
87.0%score
87.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-03-12
Dinner
Ella Mulari
15.0%score
70.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-11
Dinner
Ella Mulari
85.0%score
90.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-01
Lunch
Jonas Hill
92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-02-27
Dinner
Ella Mulari
0.0%score
43.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-02-21
Dinner
Veranique Hayducky
50.0%score
80.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-02-15
Lunch
Jonas Hill
85.0%score
85.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-02-12
Lunch
Tatiana Dudley
70.0%score
85.0%sentiment
$0.0$ won
$460.0$ lost
0wait time pts
2026-01-30
Dinner
Ella Mulari
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Dinner
Patric Pellerin
48.0%score
48.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-01-23
Lunch
Tatiana Dudley
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-01-18
Lunch
Jonas Hill
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-01-13
Dinner
Patric Pellerin
100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-01-11
Lunch
Jonas Hill
50.0%score
50.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts