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Location drilldown

NH-1516-Dover

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 5, 2026
Total 2026 shops
26

5 active MICs • scored shops only

Average score
86.6%

93.0% average sentiment

Win %
42.31%

11 shops equal to 100%

Total money won
$4.2K

Total FG shopper payout out of $9.9K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q13: Offered fries drink milkshake (8 pts)
Service
736.8% of shops, 56 points lost
#2
Q53: Doors and windows clean (20 pts)
Cleanliness
315.8% of shops, 60 points lost
#3
Q33: Fries overall quality (20 pts)
Quality
210.5% of shops, 30 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
14 (53.8%)count
86.4%shopper avg
Dinner
12 (46.2%)count
86.8%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Tuesday
Shops: 3 (11.5%)
Shopper Avg: 95% (33%)
Top Miss: Offered fries drink milkshake (1)
Shops: 3 (11.5%)
Shopper Avg: 98% (67%)
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 3 (11.5%)
Shopper Avg: 77% (33%)
Top Miss: Crew Friendliness (2)
Thursday
Shops: 1 (3.8%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 2 (7.7%)
Shopper Avg: 66% (0%)
Top Miss: Doors and windows clean (1)
Friday
Shops: 3 (11.5%)
Shopper Avg: 88% (0%)
Top Miss: Offered fries drink milkshake (2)
Shops: 1 (3.8%)
Shopper Avg: 92% (0%)
Top Miss: (0)
Saturday
Shops: 3 (11.5%)
Shopper Avg: 67% (67%)
Top Miss: Manager Engagement (2)
Shops: 1 (3.8%)
Shopper Avg: 92% (0%)
Top Miss: Milkshake Upsell (1)
Sunday
Shops: 2 (7.7%)
Shopper Avg: 81% (0%)
Top Miss: Burger Quality (1)
Shops: 2 (7.7%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

19542 - 13 - 380.7%05 - 4
24222 - 20 - 090.5%12 - 2
34220 - 02 - 291.0%02 - 2
47252 - 50 - 092.6%02 - 5
52020 - 00 - 276.0%00 - 2
Recent Shops

Most recent shopper visits for this location.

2026-05-05
Lunch

Randy Hancock

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-28
Dinner

Siobhan Hameline

95.0%score
95.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-04-27
Lunch

Keri Candage

100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-18
Lunch

Siobhan Hameline

100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-14
Dinner

Siobhan Hameline

100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-04-12
Lunch

Keri Candage

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-10
Dinner

Hunter McCague

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-27
Lunch

Randy Hancock

80.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-22
Dinner

Hunter McCague

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-17
Lunch

Randy Hancock

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-14
Lunch

Siobhan Hameline

0.0%score
62.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-11
Dinner

Siobhan Hameline

39.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-10
Lunch

Randy Hancock

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Lunch

Randy Hancock

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Dinner

Hunter McCague

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-26
Dinner

Colby Brown

60.0%score
87.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-02-25
Dinner

Siobhan Hameline

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-02-22
Lunch

Keri Candage

70.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-02-02
Lunch

Keri Candage

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-31
Dinner

Colby Brown

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-01-28
Dinner

Siobhan Hameline

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-23
Lunch

Randy Hancock

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-01-20
Dinner

Siobhan Hameline

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-16
Lunch

Randy Hancock

92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-01-15
Dinner

Hunter McCague

72.0%score
84.0%sentiment
$0.0$ won
$350.0$ lost
0wait time pts
2026-01-10
Lunch

Siobhan Hameline

100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts