Total 2026 shops
25
6 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
NH-1067-Manchester
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 6, 2026
Average score
89.5%
93.2% average sentiment
Win %
56.00%
14 shops equal to 100%
Total money won
$8.4K
Total FG shopper payout out of $15.0K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q16A: Order wait time category (20 pts)
Service
316.7% of shops, 15 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
316.7% of shops, 30 points lost
#3
Q44: Drink area condition (15 pts)
Cleanliness
211.1% of shops, 30 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
15 (60.0%)count
92.7%shopper avg
Dinner
10 (40.0%)count
84.6%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 3 (12.0%)
Shopper Avg: 97% (67%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 4 (16.0%)
Shopper Avg: 83% (50%)
Top Miss: Manager Visibility (2)
Wednesday
Shops: 1 (4.0%)
Shopper Avg: 85% (0%)
Top Miss: Drink Area Cleanliness (1)
Shops: 1 (4.0%)
Shopper Avg: 92% (0%)
Top Miss: — (0)
Thursday
Shops: 3 (12.0%)
Shopper Avg: 90% (33%)
Top Miss: Fries Quality (2)
Shops: 1 (4.0%)
Shopper Avg: 70% (0%)
Top Miss: Burger Quality (1)
Friday
Shops: 1 (4.0%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 2 (8.0%)
Shopper Avg: 76% (50%)
Top Miss: Burger beef description (1)
Saturday
Shops: 3 (12.0%)
Shopper Avg: 100% (100%)
Top Miss: Manager Engagement (1)
Shops: 2 (8.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Sunday
Shops: 4 (16.0%)
Shopper Avg: 86% (50%)
Top Miss: Fries Quality (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 5 | 4 | 1 | 0 - 0 | 4 - 1 | 95.0% | 3 | 4 - 1 | |
| 2 | 5 | 4 | 1 | 4 - 1 | 0 - 0 | 99.0% | 2 | 4 - 1 | |
| 3 | 3 | 2 | 1 | 2 - 1 | 0 - 0 | 91.7% | 0 | 2 - 1 | |
| 4 | 6 | 3 | 3 | 2 - 1 | 1 - 2 | 85.7% | 0 | 3 - 3 | |
| 5 | 4 | 1 | 3 | 1 - 3 | 0 - 0 | 92.3% | 1 | 1 - 3 | |
| 6 | 2 | 0 | 2 | 0 - 0 | 0 - 2 | 54.5% | 0 | 0 - 2 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Dinner
Tatiana Cruz
92.0%score
92.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-05-04
Lunch
Robert Doucette
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-27
Lunch
Robert Doucette
92.0%score
92.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-04-19
Lunch
Tatiana Cruz
52.0%score
70.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-04-18
Lunch
Shane Mitchell
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-14
Dinner
Ryan Callanan
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-11
Dinner
Ryan Callanan
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-27
Lunch
Shane Mitchell
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-24
Dinner
Ryan Callanan
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-19
Lunch
Shane Mitchell
95.0%score
95.0%sentiment
$0.0$ won
$600.0$ lost
15wait time pts
2026-03-14
Lunch
Shane Mitchell
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-10
Dinner
Kimberly Hammond
57.0%score
85.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-03-05
Dinner
Tatiana Cruz
70.0%score
70.0%sentiment
$0.0$ won
$600.0$ lost
15wait time pts
2026-03-01
Lunch
Tatiana Cruz
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-02-22
Lunch
Robert Doucette
92.0%score
92.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-02-13
Dinner
Kimberly Hammond
52.0%score
78.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-02-11
Lunch
Robert Doucette
85.0%score
90.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-01-31
Lunch
Shane Mitchell
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-01-27
Dinner
Ryan Callanan
75.0%score
90.0%sentiment
$0.0$ won
$600.0$ lost
15wait time pts
2026-01-24
Dinner
Ryan Callanan
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-01-22
Lunch
Kimberly Keiper
75.0%score
75.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-01-09
Dinner
Tatiana Cruz
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-01-08
Lunch
Kimberly Keiper
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-01-05
Lunch
Kimberly Keiper
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-01-04
Lunch
Tatiana Cruz
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts