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Location drilldown

KY-1094-Owensboro

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q16A: Order wait time category (20 pts)
Most recent shop
May 4, 2026
Total 2026 shops
24

4 active MICs • scored shops only

Average score
84.6%

91.2% average sentiment

Win %
33.33%

8 shops equal to 100%

Total money won
$1.6K

Total FG shopper payout out of $4.8K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q16A: Order wait time category (20 pts)
Service
526.3% of shops, 40 points lost
#2
Q13: Offered fries drink milkshake (8 pts)
Service
421.1% of shops, 32 points lost
#3
Q45: Dining area clean and well lit (20 pts)
Cleanliness
315.8% of shops, 60 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Dinner
12 (50.0%)count
89.5%shopper avg
Lunch
12 (50.0%)count
79.7%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 2 (8.3%)
Shopper Avg: 79% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Tuesday
Shops: 3 (12.5%)
Shopper Avg: 85% (0%)
Top Miss: Manager Visibility (1)
Shops: 1 (4.2%)
Shopper Avg: 70% (0%)
Top Miss: Dining Area Cleanliness (1)
Wednesday
Shops: 2 (8.3%)
Shopper Avg: 36% (0%)
Top Miss: Burger Quality (1)
Shops: 6 (25.0%)
Shopper Avg: 90% (17%)
Top Miss: Order Wait Time (3)
Thursday
Shops: 1 (4.2%)
Shopper Avg: 72% (0%)
Top Miss: Dining Area Cleanliness (1)
Shops: 2 (8.3%)
Shopper Avg: 96% (50%)
Top Miss: Manager Visibility (1)
Friday
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: (0)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 1 (4.2%)
Shopper Avg: 100% (100%)
Top Miss: Restroom Cleanliness (1)
Shops: 2 (8.3%)
Shopper Avg: 88% (50%)
Top Miss: Kitchen Cleanliness (1)
Sunday
Shops: 2 (8.3%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

15231 - 01 - 389.4%12 - 3
29363 - 60 - 076.6%03 - 6
39360 - 13 - 591.3%13 - 6
41010 - 10 - 072.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-04
Lunch

Amy Smith

92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-04-30
Dinner

Seth Stutzman

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-04-28
Lunch

Amy Smith

80.0%score
80.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-04-22
Dinner

Seth Stutzman

95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-04-15
Lunch

Amy Smith

72.0%score
85.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-04-04
Dinner

Seth Stutzman

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-29
Lunch

Amy Smith

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-25
Dinner

Seth Stutzman

95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-03-14
Lunch

Amy Smith

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-11
Dinner

Seth Stutzman

72.0%score
72.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-09
Lunch

Amy Smith

65.0%score
87.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-03-04
Dinner

Elena Juan-Tomas

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Lunch

Amy Smith

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-24
Dinner

Seth Stutzman

70.0%score
85.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-21
Dinner

Elena Juan-Tomas

75.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-02-20
Lunch

Elena Juan-Tomas

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-02-11
Lunch

Amy Smith

0.0%score
57.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-10
Lunch

Seth Stutzman

95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-02-05
Dinner

Elena Juan-Tomas

92.0%score
92.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-02-02
Dinner

Seth Stutzman

100.0%score
100.0%sentiment
$200.0$ won
$0.0$ lost
20wait time pts
2026-01-28
Dinner

Elena Juan-Tomas

80.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
0wait time pts
2026-01-22
Lunch

Stephanie Hutton

72.0%score
88.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts
2026-01-14
Dinner

Seth Stutzman

95.0%score
95.0%sentiment
$0.0$ won
$200.0$ lost
15wait time pts
2026-01-13
Lunch

Amy Smith

80.0%score
90.0%sentiment
$0.0$ won
$200.0$ lost
20wait time pts