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Location drilldown

IN-1096-Northcrest

Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.

Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 4, 2026
Total 2026 shops
22

7 active MICs • scored shops only

Average score
60.5%

80.8% average sentiment

Win %
4.55%

1 shops equal to 100%

Total money won
$460.0

Total FG shopper payout out of $10.1K

Monthly Shopper and Sentiment Trend

Month-by-month shopper score and sentiment for this location.

100%87%74%61%48%35%Jan 2026Feb 2026Mar 2026Apr 2026May 2026
Most Commonly Missed Shopper Questions

Real missed shopper questions aggregated from the imported shop-detail question payloads.

#1
Q13: Offered fries drink milkshake (8 pts)
Service
1168.8% of shops, 88 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
637.5% of shops, 68 points lost
#3
Q60: Likelihood to recommend (10 pts)
Customer_Satisfaction
531.3% of shops, 31 points lost
Shopper Shift Breakdown

Shopper shift distribution with shopper average for this specific location.

Lunch
11 (50.0%)count
62.2%shopper avg
Dinner
11 (50.0%)count
58.9%shopper avg
Shopper Shift Grid

Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.

Day
Lunch
Dinner
Monday
Shops: 3 (13.6%)
Shopper Avg: 91% (0%)
Top Miss: Order Wait Time (2)
Shops: 1 (4.5%)
Shopper Avg: 77% (0%)
Top Miss: Cleanliness Overall (1)
Tuesday
Shops: 1 (4.5%)
Shopper Avg: 92% (0%)
Top Miss: Music Volume (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Wednesday
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Shops: 2 (9.1%)
Shopper Avg: 90% (50%)
Top Miss: Order Accuracy (1)
Thursday
Shops: 2 (9.1%)
Shopper Avg: 22% (0%)
Top Miss: Burger Quality (1)
Shops: 1 (4.5%)
Shopper Avg: 20% (0%)
Top Miss: Burger Quality (1)
Friday
Shops: 3 (13.6%)
Shopper Avg: 54% (0%)
Top Miss: Bun condition (1)
Shops: 0 (0.0%)
Shopper Avg: ()
Top Miss: (0)
Saturday
Shops: 1 (4.5%)
Shopper Avg: 35% (0%)
Top Miss: Condiment Area Cleanliness (1)
Shops: 4 (18.2%)
Shopper Avg: 61% (0%)
Top Miss: Offered fries drink milkshake (3)
Sunday
Shops: 1 (4.5%)
Shopper Avg: 77% (0%)
Top Miss: (0)
Shops: 3 (13.6%)
Shopper Avg: 43% (0%)
Top Miss: Dining area clean and well lit (2)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC

Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.

13120 - 11 - 185.7%01 - 2
22020 - 20 - 039.5%00 - 2
36060 - 40 - 252.2%00 - 6
46060 - 00 - 652.3%00 - 6
52020 - 10 - 157.5%00 - 2
62020 - 20 - 081.0%00 - 2
71010 - 10 - 092.0%00 - 1
Recent Shops

Most recent shopper visits for this location.

2026-05-04
Lunch

Janyria Grandberry

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-26
Dinner

Jon Howell

72.0%score
86.0%sentiment
$0.0$ won
$460.0$ lost
0wait time pts
2026-04-23
Lunch

La Vaughn Smith

44.0%score
76.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-04-19
Lunch

Kenneth Smith

77.0%score
77.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-04-11
Dinner

Jon Howell

67.0%score
67.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-04-10
Lunch

Janyria Grandberry

70.0%score
90.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-04-08
Dinner

Kenneth Smith

80.0%score
80.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-30
Lunch

Tsega Logan

95.0%score
95.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-03-22
Dinner

Jon Howell

44.0%score
85.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-14
Lunch

La Vaughn Smith

35.0%score
78.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-10
Lunch

Kenneth smith sr

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-03-09
Dinner

Jon Howell

77.0%score
77.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-02-28
Dinner

Jon Howell

42.0%score
72.0%sentiment
$0.0$ won
$460.0$ lost
0wait time pts
2026-02-26
Lunch

Christina Logomasini

0.0%score
65.0%sentiment
$0.0$ won
$460.0$ lost
0wait time pts
2026-02-23
Lunch

Christina Logomasini

87.0%score
87.0%sentiment
$0.0$ won
$460.0$ lost
15wait time pts
2026-02-22
Dinner

Jon Howell

12.0%score
78.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-02-18
Dinner

Kenneth Smith

100.0%score
100.0%sentiment
$460.0$ won
$0.0$ lost
20wait time pts
2026-02-06
Lunch

Christina Logomasini

0.0%score
50.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-01-31
Dinner

Christina Logomasini

42.0%score
78.0%sentiment
$0.0$ won
$460.0$ lost
0wait time pts
2026-01-30
Lunch

Christina Logomasini

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-01-15
Dinner

Tsega Logan

20.0%score
68.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts
2026-01-10
Dinner

Christina Logomasini

92.0%score
92.0%sentiment
$0.0$ won
$460.0$ lost
20wait time pts