Total 2026 shops
23
7 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
IN-0497-South Bend
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q45: Dining area clean and well lit (20 pts)
Most recent shop
May 5, 2026
Average score
89.0%
95.2% average sentiment
Win %
69.57%
16 shops equal to 100%
Total money won
$6.6K
Total FG shopper payout out of $9.6K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q45: Dining area clean and well lit (20 pts)
Cleanliness
211.8% of shops, 40 points lost
#2
Q33: Fries overall quality (20 pts)
Quality
211.8% of shops, 20 points lost
#3
Q13: Offered fries drink milkshake (8 pts)
Service
211.8% of shops, 16 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
14 (60.9%)count
95.6%shopper avg
Dinner
9 (39.1%)count
78.8%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (4.3%)
Shopper Avg: 17% (0%)
Top Miss: Closing Preparation Timing (1)
Tuesday
Shops: 1 (4.3%)
Shopper Avg: 84% (0%)
Top Miss: — (0)
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Wednesday
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 3 (13.0%)
Shopper Avg: 67% (67%)
Top Miss: Fries Quality (2)
Thursday
Shops: 6 (26.1%)
Shopper Avg: 98% (83%)
Top Miss: Burger Quality (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 2 (8.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Saturday
Shops: 1 (4.3%)
Shopper Avg: 84% (0%)
Top Miss: Exterior Cleanliness (1)
Shops: 3 (13.0%)
Shopper Avg: 97% (67%)
Top Miss: — (0)
Sunday
Shops: 3 (13.0%)
Shopper Avg: 93% (67%)
Top Miss: Crew Professionalism (1)
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 1 | 1 | 0 | 0 - 0 | 1 - 0 | 100.0% | 1 | 1 - 0 | |
| 2 | 2 | 2 | 0 | 0 - 0 | 2 - 0 | 100.0% | 2 | 2 - 0 | |
| 3 | 2 | 2 | 0 | 2 - 0 | 0 - 0 | 100.0% | 2 | 2 - 0 | |
| 4 | 4 | 3 | 1 | 3 - 1 | 0 - 0 | 97.5% | 2 | 3 - 1 | |
| 5 | 3 | 2 | 1 | 2 - 0 | 0 - 1 | 97.3% | 0 | 2 - 1 | |
| 6 | 5 | 3 | 2 | 0 - 0 | 3 - 2 | 63.4% | 1 | 3 - 2 | |
| 7 | 6 | 3 | 3 | 3 - 3 | 0 - 0 | 91.3% | 0 | 3 - 3 |
Recent Shops
Most recent shopper visits for this location.
2026-05-05
Lunch
Christopher Morris
84.0%score
84.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-04-30
Lunch
Nick Fullmer
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-17
Lunch
Christopher Morris
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-11
Dinner
Ethan Hostetler
92.0%score
92.0%sentiment
$0.0$ won
$600.0$ lost
20wait time pts
2026-04-09
Lunch
Nick Fullmer
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-04-08
Dinner
Nathan Fullmer
100.0%score
100.0%sentiment
$600.0$ won
$0.0$ lost
20wait time pts
2026-03-26
Lunch
Nick Fullmer
90.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-25
Dinner
Nathan Fullmer
0.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-03-18
Lunch
Nicolas Russo
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-07
Dinner
Manuel Carmona
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Lunch
Nick Fullmer
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-03-01
Dinner
Nathan Fullmer
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-28
Lunch
Christopher Morris
84.0%score
84.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-02-25
Dinner
Zachary Bivins
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-20
Lunch
Nicolas Russo
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-02-05
Lunch
Ethan Hostetler
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-29
Lunch
Ethan Hostetler
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-25
Lunch
Christopher Morris
80.0%score
90.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-01-20
Dinner
Nathan Fullmer
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-18
Lunch
Christopher Morris
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-10
Dinner
Zachary Bivins
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-01-05
Dinner
Nathan Fullmer
17.0%score
72.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-01-04
Lunch
Christopher Morris
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts