Total 2026 shops
23
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
IN-0285-Castleton Point
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 6, 2026
Average score
67.2%
85.3% average sentiment
Win %
34.78%
8 shops equal to 100%
Total money won
$2.1K
Total FG shopper payout out of $6.0K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q13: Offered fries drink milkshake (8 pts)
Service
743.8% of shops, 56 points lost
#2
Q16A: Order wait time category (20 pts)
Service
743.8% of shops, 95 points lost
#3
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
637.5% of shops, 68 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Lunch
12 (52.2%)count
71.6%shopper avg
Dinner
11 (47.8%)count
62.5%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (4.3%)
Shopper Avg: 24% (0%)
Top Miss: Cleanliness of Drink Area (1)
Shops: 4 (17.4%)
Shopper Avg: 93% (50%)
Top Miss: Crew Friendliness (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 1 (4.3%)
Shopper Avg: 8% (0%)
Top Miss: — (0)
Wednesday
Shops: 1 (4.3%)
Shopper Avg: 50% (0%)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Thursday
Shops: 5 (21.7%)
Shopper Avg: 81% (40%)
Top Miss: Order Wait Time (2)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Friday
Shops: 3 (13.0%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 2 (8.7%)
Shopper Avg: 57% (0%)
Top Miss: Manager Visibility (2)
Saturday
Shops: 1 (4.3%)
Shopper Avg: 0% (0%)
Top Miss: Burger Freshness and Assembly (1)
Shops: 3 (13.0%)
Shopper Avg: 64% (33%)
Top Miss: Fries Quality (2)
Sunday
Shops: 1 (4.3%)
Shopper Avg: 80% (0%)
Top Miss: Acknowledgement at Order (1)
Shops: 1 (4.3%)
Shopper Avg: 1% (0%)
Top Miss: Crew Courtesy (1)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 6 | 3 | 3 | 3 - 2 | 0 - 1 | 58.5% | 0 | 3 - 3 | |
| 2 | 5 | 2 | 3 | 0 - 1 | 2 - 2 | 90.4% | 0 | 2 - 3 | |
| 3 | 6 | 2 | 4 | 2 - 4 | 0 - 0 | 71.5% | 1 | 2 - 4 | |
| 4 | 6 | 1 | 5 | 0 - 0 | 1 - 5 | 52.3% | 0 | 1 - 5 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Lunch
Tysean Suggs
50.0%score
82.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-04-27
Dinner
Bryan Ramirez
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-23
Lunch
Alyssa Widener
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-16
Lunch
Alyssa Widener
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-04-14
Dinner
Duncan Fritz
8.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-04-13
Dinner
Duncan Fritz
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-04-10
Lunch
Tysean Suggs
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-26
Lunch
Alyssa Widener
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-23
Dinner
Bryan Ramirez
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-13
Lunch
Tysean Suggs
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Dinner
Tysean Suggs
1.0%score
70.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-03-07
Dinner
Bryan Ramirez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-05
Lunch
Alyssa Widener
95.0%score
95.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-02-28
Lunch
Tysean Suggs
0.0%score
40.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-23
Dinner
Bryan Ramirez
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-20
Dinner
Duncan Fritz
42.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-02-19
Lunch
Alyssa Widener
15.0%score
54.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-02-06
Lunch
Tysean Suggs
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-01
Lunch
Bryan Ramirez
80.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-30
Dinner
Duncan Fritz
72.0%score
87.0%sentiment
$0.0$ won
$260.0$ lost
15wait time pts
2026-01-24
Dinner
Duncan Fritz
92.0%score
92.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-17
Dinner
Duncan Fritz
0.0%score
69.0%sentiment
$0.0$ won
$260.0$ lost
0wait time pts
2026-01-05
Lunch
Alyssa Widener
24.0%score
71.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts