Total 2026 shops
23
4 active MICs • scored shops only
Back to dashboardStore drill-down
Location drilldown
FL-1180-Pensacola
Shopper detail view for this location, using scored 2026 shops only and mirroring the complaints dashboard drilldown rhythm.
Biggest opportunity
Q13: Offered fries drink milkshake (8 pts)
Most recent shop
May 6, 2026
Average score
87.0%
93.0% average sentiment
Win %
65.22%
15 shops equal to 100%
Total money won
$4.2K
Total FG shopper payout out of $6.5K
Monthly Shopper and Sentiment Trend
Month-by-month shopper score and sentiment for this location.
Most Commonly Missed Shopper Questions
Real missed shopper questions aggregated from the imported shop-detail question payloads.
#1
Q13: Offered fries drink milkshake (8 pts)
Service
212.5% of shops, 16 points lost
#2
Q58: Overall experience satisfaction (20 pts)
Customer_Satisfaction
212.5% of shops, 25 points lost
#3
Q18: Crew behaving professionally (20 pts)
Service
16.3% of shops, 20 points lost
Shopper Shift Breakdown
Shopper shift distribution with shopper average for this specific location.
Dinner
12 (52.2%)count
92.3%shopper avg
Lunch
11 (47.8%)count
81.4%shopper avg
Shopper Shift Grid
Shopper distribution across days and dayparts, shown as a weekly grid for Lunch and Dinner.
Day
Lunch
Dinner
Monday
Shops: 1 (4.3%)
Shopper Avg: 77% (0%)
Top Miss: Drink Station Cleanliness (1)
Shops: 2 (8.7%)
Shopper Avg: 100% (100%)
Top Miss: Fries Quality (1)
Tuesday
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Wednesday
Shops: 2 (8.7%)
Shopper Avg: 54% (50%)
Top Miss: — (0)
Shops: 1 (4.3%)
Shopper Avg: 72% (0%)
Top Miss: Offered fries drink milkshake (1)
Thursday
Shops: 1 (4.3%)
Shopper Avg: 72% (0%)
Top Miss: — (0)
Shops: 1 (4.3%)
Shopper Avg: 100% (100%)
Top Miss: Exterior Cleanliness (1)
Friday
Shops: 2 (8.7%)
Shopper Avg: 100% (100%)
Top Miss: — (0)
Shops: 5 (21.7%)
Shopper Avg: 100% (100%)
Top Miss: Clean Restrooms (1)
Saturday
Shops: 3 (13.0%)
Shopper Avg: 97% (67%)
Top Miss: — (0)
Shops: 3 (13.0%)
Shopper Avg: 78% (67%)
Top Miss: Crew Friendliness (1)
Sunday
Shops: 2 (8.7%)
Shopper Avg: 74% (0%)
Top Miss: Burger Quality (1)
Shops: 0 (0.0%)
Shopper Avg: — (—)
Top Miss: — (0)
Legend
Shops: total scored shops; parentheses show share of total shops.Shopper Avg: average shopper score; parentheses show win percentage.Top Miss: most-missed category; parentheses show miss count.Heat Map: weighted 75% by lower shopper average and 25% by shop count.
Shopper Standings by MIC
Location-only MIC standings for this store with scored shop counts, wins, losses, daypart record, average, streak, and last-10 format.
| 1 | 2 | 2 | 0 | 1 - 0 | 1 - 0 | 100.0% | 2 | 2 - 0 | |
| 2 | 9 | 7 | 2 | 0 - 1 | 7 - 1 | 94.3% | 3 | 7 - 2 | |
| 3 | 4 | 2 | 2 | 0 - 1 | 2 - 1 | 76.3% | 0 | 2 - 2 | |
| 4 | 8 | 4 | 4 | 4 - 4 | 0 - 0 | 81.0% | 1 | 4 - 4 |
Recent Shops
Most recent shopper visits for this location.
2026-05-06
Lunch
Victoria Nation
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-25
Dinner
Donald Hicks
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-23
Lunch
Victoria Nation
72.0%score
85.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-22
Lunch
Victoria Nation
7.0%score
78.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-11
Lunch
Victoria Nation
92.0%score
92.0%sentiment
$0.0$ won
$350.0$ lost
20wait time pts
2026-04-10
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$350.0$ won
$0.0$ lost
20wait time pts
2026-04-03
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-28
Lunch
Victoria Nation
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-20
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-14
Lunch
Victoria Nation
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-08
Lunch
Bridget Miller
77.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-03-06
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-03-02
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-27
Lunch
Victoria Nation
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-22
Lunch
Antonio Ulloa Jr.
70.0%score
80.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-02-19
Dinner
Antonio Ulloa Jr.
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-02-14
Dinner
Antonio Ulloa Jr.
35.0%score
78.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-30
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-24
Dinner
Antonio Ulloa Jr.
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-19
Dinner
Bridget Miller
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts
2026-01-14
Dinner
Bridget Miller
72.0%score
72.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-12
Lunch
Victoria Nation
77.0%score
77.0%sentiment
$0.0$ won
$260.0$ lost
20wait time pts
2026-01-02
Lunch
Donald Hicks
100.0%score
100.0%sentiment
$260.0$ won
$0.0$ lost
20wait time pts